Hotel Manager

Premier Inn; Croydon; On-site; GBP 37,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Hotel Manager, where you will lead a dedicated team to deliver exceptional guest experiences. In this role, you will ensure compliance with safety and service standards while driving operational excellence across the hotel. With an emphasis on personal development and a supportive work environment, this position offers a unique opportunity to thrive in the hospitality industry. Become part of a vibrant culture that values your contributions and rewards your efforts with a comprehensive benefits package, including training, bonuses, and discounts. If you're passionate about hospitality and eager to make a difference, this is the perfect role for you.

Benefits

Award-winning induction and training

Performance-related company bonus scheme

Pension Scheme

Share Save Scheme

Whitbread Privilege Card

33 days annual leave

Discounts at shops and utilities

Discounts on travel and cinema trips

Qualifications

• Previous management experience in hospitality or similar environment.
• Strong leadership and customer service passion.

Responsibilities

• Lead and motivate Front of House and Back of House teams.
• Manage daily operations, including bar and kitchen services.
• Ensure health and safety standards are met throughout the hotel.

Skills

Leadership Skills

Customer Service

Team Management

Communication Skills

Safety Compliance

Job description

Job title:

Hotel Manager – Premier Inn – London Croydon Town Centre

Salary: £37,000 - £44,500

Intro:

Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction.

As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success.

As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.

Location:

Phillips House, 6 Lansdowne Road, Croydon CR0 2BX

Why you’ll love it here:

• Award-winning induction and training
• Performance-related company bonus scheme, Pension Scheme and Share Save Scheme
• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
• 33 days annual leave (including bank holidays)
• Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.

What you’ll do:

• Lead and motivate our team of Front of House and Back of House, Maintenance to ensure outstanding service and compliance with our brand standards.
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one.
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities.
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards.

What you’ll need:

• Previous management experience in the hospitality industry or similar environment where you led a team to success.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels.
• Commitment to safety and maintaining high standards of service.

Be a part of Premier Inn – a Great British business.

At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK’s biggest hotel brand. It's about giving our own people a great experience, so they give our guests the great all-round experience they expect from us.