Hotel Maintenance Technician — Guest-Focused, 40h/wk

Marriott London Heathrow; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Leisure Club/Gym Access

Benefit HUB Access

Discount Rates at Marriott Hotels

Health Insurance

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Free Parking

Job summary

London Heathrow Marriott is seeking an Engineering Technician to join our engineering team at Heathrow. This full-time role involves responding to guest repair requests and performing preventative maintenance on hotel equipment and tools.

Responsibilities also include inventory upkeep, safety compliance, and coordinate with team members to maintain high service standards. A high school diploma and at least 1 year in customer service are expected.

Qualifications

• High school diploma or GED required.
• At least 1 year of related work experience in a customer service role.
• Ability to perform preventative maintenance on tools and equipment.

Responsibilities

• Respond to guest repair requests promptly and efficiently.
• Perform preventative maintenance on tools and equipment.
• Inspect tools, equipment and machines visually for proper functioning.
• Carry and operate equipment such as tools and radios.
• Identify and operate shut-off valves for equipment as needed.
• Maintain maintenance inventory and requisition parts and supplies.
• Record information for unfinished calls prior to shift changes.
• Follow safety and security policies and report maintenance problems or hazards.
• Ensure uniform and personal appearance are clean and professional.
• Develop positive working relationships with colleagues and support team goals.

Skills

Customer service

Maintenance skills

Safety compliance

Education

High school diploma or GED

Tools

Tools & equipment handling

Radio operation

Job description

London Heathrow Marriott is seeking an Engineering Technician to join our engineering team at Heathrow. This full-time role involves responding to guest repair requests and performing preventative maintenance on hotel equipment and tools.

Responsibilities also include inventory upkeep, safety compliance, and coordinate with team members to maintain high service standards. A high school diploma and at least 1 year in customer service are expected.