Hotel Maintenance Technician – Guest Experience Focus

Thistle; England; On-site; GBP 39,950,000 - 44,083,000; Full time

Benefits offered by this job

Pension

Healthcare

Wage Stream

Employee discounts

Refer a Friend

Wellbeing programs

Job summary

Thistle Kensington Gardens in London is seeking a Maintenance Team Member to keep the hotel running smoothly, maintaining guest spaces and key equipment. You’ll work with the Maintenance Team Leader to handle routine tasks and urgent repairs, ensuring safety and a positive guest experience.

Qualities include attention to detail, practical maintenance skills, and a proactive mindset. Experience helps, but training is provided.

Qualifications

• Attention to detail and pride in delivering high‑quality work.
• Practical maintenance skills and the ability to solve problems efficiently.
• Commitment to safety and compliance.
• Experience in maintenance or a similar role is a bonus but not essential.

Responsibilities

• Carry out planned and reactive maintenance across the hotel.
• Resolve maintenance requests quickly to minimise disruption to guests.
• Conduct routine inspections for safety, efficiency and compliance.
• Support larger projects and refurbishments as part of a team.
• Maintain tools and equipment to high standards.

Skills

Attention to detail

Maintenance skills

Problem solving

Safety and compliance

Guest experience focus

Job description

Thistle Kensington Gardens in London is seeking a Maintenance Team Member to keep the hotel running smoothly, maintaining guest spaces and key equipment. You’ll work with the Maintenance Team Leader to handle routine tasks and urgent repairs, ensuring safety and a positive guest experience.

Qualities include attention to detail, practical maintenance skills, and a proactive mindset. Experience helps, but training is provided.