Hotel Maintenance Technician — Guest Experience Focus

Peoplebank; Greater London; Hybrid; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Pension

Healthcare schemes

Meals on duty

Job summary

The Thistle Marble Arch hotel in London is seeking a Maintenance Team Member to help keep our property running smoothly. You’ll perform planned and reactive maintenance, fix issues, and ensure guest areas are safe and guest-ready.

Working with the Maintenance Team Leader, you’ll respond quickly to repairs, conduct inspections, and support projects. A can-do attitude and commitment to safety are essential; previous maintenance experience helps but isn’t required.

Qualifications

• A keen eye for detail and pride in delivering high‑quality work.
• Practical maintenance skills and the ability to solve problems efficiently.
• A genuine passion for creating a positive guest experience.
• Experience in maintenance or a similar role is a bonus but not essential – we’ll support you in developing your skills.
• A strong commitment to safety and compliance.

Responsibilities

• Carrying out planned and reactive maintenance across the hotel, ensuring all areas are well‑maintained.
• Resolving maintenance requests quickly to minimize disruption to guest experiences.
• Conducting routine inspections to keep everything safe, efficient, and compliant.
• Supporting larger projects and refurbishments as part of a dynamic team.
• Maintaining tools and equipment to the highest standard.

Skills

Detail-oriented

Practical maintenance

Guest experience

Safety compliance

Problem solving

Job description

The Thistle Marble Arch hotel in London is seeking a Maintenance Team Member to help keep our property running smoothly. You’ll perform planned and reactive maintenance, fix issues, and ensure guest areas are safe and guest-ready.

Working with the Maintenance Team Leader, you’ll respond quickly to repairs, conduct inspections, and support projects. A can-do attitude and commitment to safety are essential; previous maintenance experience helps but isn’t required.