Hotel Front Desk & Guest Experience Ambassador

Malmaison; Glasgow; On-site; GBP 23,000 - 29,000; Full time

Job summary

Malmaison Glasgow is seeking a friendly receptionist to be the welcoming face of the hotel, delivering celebrity service and handling guest queries with a warm, professional approach.

You will contribute to memorable guest experiences, maintain high standards, and support internal development. Typical shifts and a clear full-time schedule emphasize a rewarding career path with Malmaison opportunities.

Qualifications

• Friendly, passionate and energetic receptionist.
• Natural hospitality charm and passion for service.
• Face of the hotel, handling guest queries with care.

Responsibilities

• Be the face of the hotel and set the tone for guest visits.
• Greet guests and assist with queries of all shapes and sizes.
• Contribute to a high standard of service and guest experience.

Job description

Malmaison Glasgow is seeking a friendly receptionist to be the welcoming face of the hotel, delivering celebrity service and handling guest queries with a warm, professional approach.

You will contribute to memorable guest experiences, maintain high standards, and support internal development. Typical shifts and a clear full-time schedule emphasize a rewarding career path with Malmaison opportunities.