Guest Experience Host - Front Desk

Mhdv; Brighton; On-site; GBP 16,000 - 18,000; Part time

Benefits offered by this job

Staff room discounts

Discounted meals

Fully funded Apprenticeship

Wagestream pay access

Complimentary stays

Job summary

Malmaison Brighton is seeking a friendly, passionate and energetic receptionist to join the team and be the face of the hotel.

You will welcome guests, handle queries of all shapes and sizes, and set the tone for every visit. A focus on exceptional service and a willingness to learn will help you thrive and grow within the Malmaison family. The role offers a permanent contract, 24 hours per week, a rate of £12.99 per hour, and extensive staff benefits and apprenticeship opportunities.

Qualifications

• Friendly, passionate and energetic receptionist.
• Must have natural hospitality charm and passion for service.
• First and last point of contact for guests.
• Ability to handle queries of all shapes and sizes.

Responsibilities

• Be the face of Malmaison Brighton and set the tone for guests' visit.
• Greet guests, assist with requests and provide excellent service.
• Support guest experience to ensure memories beyond expectations.
• Promote internal development and apprenticeship opportunities.

Skills

Hospitality

Customer service

Friendly demeanor

Communication skills

Job description

Malmaison Brighton is seeking a friendly, passionate and energetic receptionist to join the team and be the face of the hotel.

You will welcome guests, handle queries of all shapes and sizes, and set the tone for every visit. A focus on exceptional service and a willingness to learn will help you thrive and grow within the Malmaison family. The role offers a permanent contract, 24 hours per week, a rate of £12.99 per hour, and extensive staff benefits and apprenticeship opportunities.