Hotel Duty Manager - MOXY Milton Keynes

Hotel Co 51; Milton Keynes; On-site; GBP 32,000; Full time

Job summary

A growing hotel operator in Milton Keynes seeks a Hotel Duty Manager to enhance guest experiences, manage operations, and lead the crew. Responsibilities include guest interaction, inventory management, and compliance with safety regulations. Ideal candidates are energetic, confident communicators with experience in the service industry. The role offers benefits like a health cash plan and discounted hotel rates.

Benefits

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Twenty-eight holidays annually

Qualifications

• Experience within the service industry.
• Knowledge of hotel systems such as Opera and/or Micros.
• Understanding of Food Safety & Licensing laws.

Responsibilities

• Help guests and create positive experiences.
• Manage hotel room inventory and check guests in/out.
• Operate Food & Beverage outlets.
• Manage bills and payments correctly.
• Prepare food and maintain cleanliness.

Skills

Confident communication

Problem-solving

Multitasking

Fluency in English

Tools

Opera

Micros

Job description

Overview

Hotel Duty Manager (Crew Leader) – MOXY Milton Keynes. This position is based on a full time contract. Gross Salary: £31373 per year.

Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

Responsibilities

• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Operate Food & Beverage outlets the Moxy way
• Manage all bills and payments correctly
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health and safety policies to work safely
• Supporting other Crew Members
• Promote and support the Moxy brand and the Marriott Bonvoy loyalty program

We're looking for someone with Moxie

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi tasker who can balance hard work with great service
• Know being relaxed isn’t the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry

Benefits

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)
• A personality assessment can be part of the recruitment process*

About Hotel Co 51 / MOXY

Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries and expanding its reach with new properties in key markets. The company’s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.

MOXY Hotels

Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe, North America, and Asia Pacific, Moxy breaks the rules of a traditional hotel stay. The experience starts with check-in at Bar Moxy and continues throughout its social spaces, like the Lounge and Library, and the compact but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point.

Moxy celebrates nonconformity, open-mindedness, and originality. For more information, visit moxyhotels.com. Moxy is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members a range of benefits, including exclusive experiences and opportunities within Marriott Bonvoy.

(NASDAQ: MAR) Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of properties under multiple brands in many countries. Marriott Bonvoy is the company’s travel program.