Hotel - Duty Manager

Premier Inn; Kettering; On-site; GBP 15,752 - 22,434; Full time

Benefits offered by this job

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various goods and travel

Job summary

Premier Inn in Kettering is hiring a Duty Manager to lead our team and deliver an exceptional guest experience. You will draw on leadership experience from retail or similar roles to manage daily operations, health and safety, and service quality.

Join us on a permanent basis with a 32-hour week, starting immediately and supported by Premier Inn's training and development. This role focuses on creating a welcoming, safe, and brilliant hotel experience for guests.

Qualifications

• Experience leading people in retail or similar environments.
• Strong focus on customer experience and service quality.
• Excellent communication and organisational skills.

Responsibilities

• Lead a reliable, high-performing team to ensure smooth hotel operations.
• Oversee health and safety standards and guest experience.
• Inspire and manage staff to deliver outstanding service.

Skills

Leadership experience

Customer service

Team motivation

Communication

Job description

Duty Manager - Premier Inn

Come and be a Duty Manager at Premier Inn in Kettering.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay Rate

Up to £13.86 per hour (day shift)

Contract Type

Permanent – we don’t do zero hours contracts!

Hours

32 hours a week

Location

Rothwell Road, Kettering, Northamptonshire, NN16 8FX

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Kettering as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.