Hotel - Duty Manager

Premier Inn; Durham; On-site; GBP 22,500 - 27,500; Full time

Benefits offered by this job

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Job summary

Premier Inn in Durham East is seeking a Duty Manager to lead a high-performing team and ensure a brilliant hotel experience. Candidates should have background in retail or leadership and excellent communication skills.

Immediate start available. The role includes managing operations, maintaining standards, and fostering team spirit. Premier Inn offers comprehensive training and career advancement opportunities.

Benefits include excellent discounts, pension schemes, and a supportive work environment.

Qualifications

• Experience in retail or leadership roles.
• Skills to inspire and manage a team.
• Strong communication and organisational abilities.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure smooth running of the hotel.
• Maintain health & safety standards.

Skills

Leadership

Customer experience

Communication

Organisational skills

Job description

Duty Manager – Premier Inn Durham East

Come and be a Duty Manager at Premier Inn in Durham East.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay and Contract

• Pay rate: up to £13.86 per hour (day shift)
• Contract type: Permanent – we don’t do zero hours contracts!
• Hours: 16 hours a week
• Location: Broomside Park, Belmont Industrial Estate, Durham DH1 1GG

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Premier Inn Durham East as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.