Hotel - Duty Manager

Premier Inn; Hatfield; On-site; GBP 11,020 - 19,286; Part time

Benefits offered by this job

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts

Job summary

Premier Inn in Hatfield is seeking a Duty Manager for a fixed term contract to lead a busy hotel team and ensure a welcoming, safe and brilliant guest experience. The role requires proven leadership from retail or similar environments and a commitment to exceptional service.

Join us in Hatfield for an immediate start with a 21-hour week, day shifts, and a pay rate up to £13.86 per hour. This role offers leadership development and the opportunity to contribute to our renowned guest experience.

Qualifications

• Experience leading a team in retail or similar environments.
• Proven ability to deliver outstanding customer experience.
• Strong communication and organisational skills.

Responsibilities

• Lead a reliable, high-performing team to ensure smooth hotel operations and guest experience.
• Manage health & safety standards and guest interactions to maintain Premier Inn quality.
• Inspire and develop team members to meet service expectations and operational goals.

Skills

Leadership

Customer service

Communication

Job description

Duty Manager - Premier Inn - Fixed Term Contract

Come and be a Duty Manager at Premier Inn in Hatfield

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.86 per hour (day shift)

CONTRACT TYPE: Fixed Term Contract - end date 01/09/2026

HOURS: 21 hours a week

LOCATION: Lemsford Road, Hatfield, Herts, AL10 0DA

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Hatfield Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.