HOTEL DUTY MANAGER

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Derby; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and innovative hotel group as a Duty Manager, where you’ll play a key role in ensuring exceptional guest experiences. This position involves supervising daily operations, motivating a vibrant team, and providing training and support to new staff. With a strong focus on hospitality excellence, this role offers opportunities for growth and development in a fast-paced environment. Be part of a company that values its employees and offers a range of benefits aimed at making work enjoyable and fulfilling.

Benefits

Enhanced pension plan

Special rates on hotel rooms

Recognition schemes

Meals on duty

Referral bonuses

Team celebrations

Access to wellbeing support

Ongoing training

Clear career progression paths

Qualifications

• Strong operational knowledge across departments is essential.
• Experience in branded hotels or restaurants is preferred.

Responsibilities

• Supervise daily hotel operations and ensure guest satisfaction.
• Coach and train new staff while engaging with guests.

Skills

Operational Knowledge

Team Motivation

Conflict Resolution

Recruitment Experience

Job description

Be Yourself – Be an Inspiration to Your Team – Be Leonardo

As a Duty Manager, you’ll support the senior operational team to keep the hotel running smoothly and ensure our guests have an exceptional experience. This is a busy role where you'll supervise daily hotel operations, ensure every stay is memorable, and motivate a vibrant team to exceed expectations. We seek someone versatile, proactive, and thriving in a fast-paced hospitality environment.

Benefits You Could Enjoy Include:

• Enhanced pension plan
• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition schemes with vouchers for high street shops
• Meals on duty
• Referral bonuses for recommending new team members
• Team celebrations and events such as Thank You Week and Employee Awards
• Access to pension, life assurance, and wellbeing support
• Ongoing training and clear career progression paths

As a Duty Manager, You Will:

• Engage with guests and motivate your team
• Possess strong operational knowledge across departments
• Assist with recruitment and interviews
• Coach and train new staff
• Handle conflicts and complaints effectively
• Collaborate with HR on team activities
• Preferably have experience in branded hotels or restaurants

Why Join Us?

We value our colleagues and support their development. Working here means embracing a fast-paced environment, with practical training and opportunities for growth, leading to a promising career in hospitality.

Our Story

With over 270 hotels across the UK and Europe, we are a rapidly expanding hotel group. We pride ourselves on hospitality excellence and are planning significant growth in the coming years.

About Leonardo Hotel East Midlands Airport

This relaxed airport hotel features modern rooms, a restaurant, bar, sunroom, gym, and indoor pool, located near East Midlands Airport and local attractions.

About Leonardo Hotels

Part of Fattal Hotels Group, we operate over 230 hotels across Europe and Israel, with a focus on genuine hospitality, career development, and a positive work environment. We value personality and align with our core values: Friendly, Genuine, Positive, and Willing.

Join us to be part of a dynamic, innovative, and growing company where every team member is valued and respected, with activities and benefits that make work enjoyable.