Assistant Night Manager (Duty Manager)

TN United Kingdom; Hinckley; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant Night Manager to lead a dynamic team. In this pivotal role, you will inspire your colleagues while ensuring that guests have unforgettable experiences from check-in to check-out. Your proactive approach will help enhance guest care and maximize revenue through upselling. With opportunities for career progression through training programs, this position offers a chance to grow and develop your skills in a supportive environment. Join us and be a champion for your team!

Benefits

Special rates on hotel rooms

Recognition scheme with vouchers

Referral bonus scheme

Employee Awards

Access to Pension Scheme

Life Assurance

Wellbeing Support

Training programs

Qualifications

• Authentic and proactive approach to guest care.
• Ability to coach and train new team members.

Responsibilities

• Supervise night operations and ensure guest satisfaction.
• Collaborate with the Night Manager for operational solutions.

Skills

Guest Care

Team Leadership

Upselling

Coaching

Proactivity

Job description

Assistant Night Manager (Duty Manager), Hinckley

Client: Leonardo Hotel and Conference Venue Hinckley Island

Location: Hinckley, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: b0b7f74bdd7a

Job Views: 8

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description

Be Yourself – Be a Champion for Your Team – Be Leonardo

As an Assistant Night Manager, you will be the backbone of the team, working with the Night Manager to inspire and motivate colleagues, ensuring all guests have memorable experiences. You will supervise night operations and meet guests' needs from arrival to departure.

Perks

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition scheme with vouchers
• Referral bonus scheme
• Celebrations like Thank You Week and Employee Awards
• Access to Pension Scheme, Life Assurance, Wellbeing Support
• Training programs with progression paths

Ideal Candidate

• Be authentic and proactive
• Suggest improvements for guest care
• Support upselling to maximize revenue
• Coach and train new team members
• Collaborate with the Night Manager on solutions
• Bring positive energy daily

We support our colleagues through various programs and workshops, including an 8-month Fast Forward Programme for career progression. Join us to develop your skills and grow in hospitality.