Duty Manager

TN United Kingdom; Bakewell CP; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and exciting team at a premier operator of historic Coaching Inns. As a Duty Manager, you will inspire and lead a passionate team dedicated to delivering exceptional hospitality. This role offers the opportunity to work in picturesque market towns, ensuring every guest enjoys memorable moments. With award-winning training and career development, you will unlock your potential in a supportive environment that values work/life balance and teamwork. If you have a bubbly personality and a desire to exceed expectations, this is the perfect opportunity for you.

Benefits

Work/Life Balance

Tronc Scheme

Hero of the Month Scheme

Discounts on Food

Discounted Accommodation

Annual Stay for £1

Employee Assistance Programme

Wellbeing Support

Qualifications

• Experience in shift management and team leadership.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Inspire and develop a team to deliver memorable guest experiences.
• Manage shifts effectively while ensuring high service standards.

Skills

Team Leadership

Shift Management

Customer Service

Initiative

Job description

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• Work/Balance? A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips? A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar.
• Reward? We have fantastic Hero of the month and Hero of the year schemes
• Discounts? Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different? Annual stay for £1 offer
• Personal support? Employee assistance programme and wellbeing support

At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.

The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.

We are looking for a talented Duty Manager to join our team.

Who are we looking for?

• Fun and passionate people
• Can work well within a team, but also with their own initiative
• Can inspire and develop a team
• Experience with shift management and team leadership
• An interest in delighting guests with memorable moments

Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.

Our people are what bring these experiences to life. Every person that works within the Coaching Inn Group is passionate about what they do, delivering exceptional service, superior knowledge, and a drive to delight every single guest.

We offer award-winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.