HOTEL DUTY MANAGER

TN United Kingdom; Brockenhurst; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Hotel Duty Manager to join their award-winning team in the picturesque New Forest. In this role, you will be the face of the hotel, ensuring exceptional service for every guest while managing various departments. With a focus on both Food & Beverage and Front Office operations, you will play a pivotal role in maintaining the high standards synonymous with this beautiful hotel. If you are passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Benefits

Continued career development with recognized training providers

Discounted hotel stays & 25% discount on F&B

Discounted spa treatments

Live-in accommodation available for those relocating

Qualifications

• Experience in Food & Beverage and Front Office management is essential.
• Strong customer service skills to ensure guest satisfaction.

Responsibilities

• Oversee all hotel departments, ensuring high service standards.
• Be the first point of contact for guests, addressing queries and issues.

Skills

Customer Service

Food and Beverage Management

Front Office Management

Problem Solving

Education

Hospitality Management Degree

Job description

Looking for your next challenge in a stunning hotel located in the heart of the New Forest? Consider the following perks offered:

• Continued career development with recognized training providers
• Discounted hotel stays & 25% discount on F&B
• Discounted spa treatments

Package

• Live-in accommodation available for those relocating

Why choose our client?

This beautiful hotel, situated in the heart of the New Forest, features stunning bar and lounge areas, a restaurant, spa, and beautiful bedrooms. It is an award-winning hotel and one of the best on the south coast.

What’s involved?

As the Hotel Duty Manager, you will oversee all departments within the hotel. Ideally, you will have experience in both F&B and Front Office. You will be the face of the hotel, ensuring every guest receives the best service during their stay. You will support the hotel’s departmental teams throughout your shift and be the first point of contact for any queries or issues. A full UK driving license is essential for this role.