Hotel Crew Leader: Energize Guests, Lead the Team

Hotel Co 51; Uxbridge; On-site; GBP 26,000 - 32,000; Full time

Job summary

Hotel Co 51 in the United Kingdom is seeking an adaptable hospitality professional to support a fast-paced Moxy brand operation. You will lead a team, ensure guests have a great experience, and bring the Moxy vibe to life in a welcoming, relaxed environment.

The role requires service-industry experience, team management skills, and familiarity with Opera and Micros systems. You will coach staff, oversee F&B, and manage check-ins/outs while upholding safety and Marriott Bonvoy standards.

Qualifications

• Experience in the service industry
• Experience in team management
• Familiarity with Opera PMS and Micros POS systems

Responsibilities

• Assist the Assistant Captain in day-to-day operations
• Provide coaching, training and development to staff
• Deliver customer service and guest relations
• Stay informed about hotel forecast and in-house/neighborhood happenings
• Manage Food & Beverage outlets the Moxy way
• Manage hotel room inventory and check-in/check-out
• Follow food safety, licensing and health & safety policies
• Promote and support the Moxy brand and Marriott Bonvoy

Skills

High energy

People skills

Multitasking

Clear communicator

Fluent in English

Tools

Opera

Micros

Job description

Hotel Co 51 in the United Kingdom is seeking an adaptable hospitality professional to support a fast-paced Moxy brand operation. You will lead a team, ensure guests have a great experience, and bring the Moxy vibe to life in a welcoming, relaxed environment.

The role requires service-industry experience, team management skills, and familiarity with Opera and Micros systems. You will coach staff, oversee F&B, and manage check-ins/outs while upholding safety and Marriott Bonvoy standards.