Hotel Contracts Specialist

BCD Travel; Fleet; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player seeks a Hotel Contracts Specialist to enhance their Delegate Management team. This role is pivotal in negotiating and reviewing hotel contracts, ensuring compliance with both commercial and legal standards while managing a diverse portfolio of accounts across multiple regions. The ideal candidate will possess exceptional administrative skills, a keen eye for detail, and the ability to navigate complex negotiations. Join a forward-thinking company that values flexibility, growth, and the unique perspectives of its team members, and be part of a community that genuinely cares and strives for excellence in every endeavor.

Benefits

Flexible Working

Room to Grow

Comprehensive Healthcare

Retirement Plans

Travel and Hotel Discounts

Employee Recognition Program

Qualifications

• Proven experience managing contracts from review to execution.
• Outstanding attention to detail and ability to meet tight deadlines.

Responsibilities

• Review and negotiate hotel contracts, ensuring compliance with terms.
• Manage contracting processes and liaise with hotel sales teams.

Skills

Contract Negotiation

Attention to Detail

Stakeholder Management

Administrative Skills

Knowledge of Meeting & Events Industry

Education

Legal Background

Job description

Hotel Contracts Specialist

Date: 4 Apr 2025

Location: UK, Fleet, Office, EUROPE

Company: BCD

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

We are looking for a Hotel Contract Specialist to join our growing Delegate Management team. In this role you will be responsible for reviewing and negotiating the customer’s hotel contract templates and addendums, as well as master service agreements (MSA) to ensure both commercial and legal terms are compliant and mitigate risk for the customer. We will be looking at contracting strategy to secure the best terms across events and multi-year contracts.

You will work on multiple customer accounts, we have an extensive book of work, including annual meetings that are large and complex by nature and cover the USA, Europe, Middle East, and Asia-Pacific regions. Our hotel accommodation management team will deliver to the terms which have been negotiated and we anticipate contracting circa 200 hotels over the next 12 months.

Do you have outstanding administrative skills and a superior attention to detail?

Sound like you? Read on!

As a Hotel Contract Specialist, you will:

• Work closely with the Hotel Management Team and Director, Delegate Management, to improve efficiencies and initiatives for contracting best practices.
• Work directly with the Director, Delegate Management to provide proactive consultative, strategic support with program contracts, addenda, and MSA.
• Manage contracting process, including proofreading for accuracy, careful review, and negotiation of both commercial and legal T&C’s for hotel and venue contracts, Addendum & MSA, in accordance with established standards and best practices.
• Liaise with hotel sales teams, national sales office/global sales offices, and hotel legal and insurance teams over contract and addendum T’s and C’s in order to negotiate fair and reasonable terms and conditions for the customer.
• Work within a negotiation framework as agreed with each customer to ensure streamlined communications.
• Complete a contract checklist handover form template highlighting any T&C’s that are non-compliant and ready for the customer’s M&E contract leads to review and submit for signature.
• Proven experience of managing contracts from review, through negotiation to execution; either as the signatory, or on behalf of a client of yours.
• Extensive knowledge of the Meeting & Events industry; to include the sourcing/managing of global events and a good understanding of industry terminology.
• Outstanding attention to detail and the ability to meet deadlines, even when doing so is difficult.
• The tenacity and motivation to achieve the best outcome, even when tight timelines and multiple priorities make it harder to do so.
• The ability to build and maintain senior stakeholder relationships; always communicating clearly, concisely and honestly.

You might also have:

• A legal background, either by way of education and/or working experience.
• All of the above, but not within the Meetings & Events industry.

You should know:

• This role can be either fully remote or hybrid with days spent in our Fleet Office.
• Our standard working hours are 9:00am-5:30pm with an hour lunch break.
• You must have the right to work in the UK.

How to apply:

Click apply now to be considered.

THE PERKS

Flexible Working: We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow: Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice: We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move: The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.