Hostel Support Agent (5-Week Cover) – SW London

Morgan Hunt UK Limited; West End; On-site; GBP 21,000 - 27,000; Full time

Job summary

Morgan Hunt UK Limited in London is seeking a Hostel Support Worker to cover a homelessness hostel for 5 weeks. You will support the day-to-day running, help residents access rooms, and maintain a safe, welcoming environment with accurate records.

The role requires proactive, confident individuals with good communication and IT skills, capable of working as part of a team in a busy hostel setting.

Qualifications

• Experience in homelessness or social care environments preferred.
• Ability to follow identity verification and room access procedures.
• Clear, professional communication and ability to work as part of a team.

Responsibilities

• Support day-to-day running of the hostel.
• Engage positively with residents in a professional manner.
• Escort clients to rooms and assist with access where required.
• Verify client identities and ensure procedures are followed.
• Complete and update handover notes and records accurately.
• Use IT systems to maintain records and share information.
• Maintain awareness of activity and report concerns.

Skills

Proactive

Confident

Communication

Teamwork

IT literacy

Resident engagement

Procedural compliance

Job description

Morgan Hunt UK Limited in London is seeking a Hostel Support Worker to cover a homelessness hostel for 5 weeks. You will support the day-to-day running, help residents access rooms, and maintain a safe, welcoming environment with accurate records.

The role requires proactive, confident individuals with good communication and IT skills, capable of working as part of a team in a busy hostel setting.