HOSTEL CLEANSING OPERATIVE

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

Cyngor Caerdydd/Cardiff Council is seeking reliable individuals to join our Hostel Cleaning Service, delivering high-quality cleaning across city hostels to support vulnerable residents by maintaining clean, safe, and welcoming environments.

You will clean communal areas, perform room and flat cleans for new residents, and work respectfully within a high‑pressure setting alongside hostel staff and other council services.

Qualifications

• Commitment to maintaining high standards of cleanliness and safety.
• Ability to work independently and as part of a team.
• Understanding the need for sensitivity and professionalism in hostel environments.
• Good communication skills and the ability to follow instructions and procedures.
• Experience in cleaning is desirable, but training will be provided.
• Ability to speakWelsh and community languages is advantageous.

Responsibilities

• Cleaning communal areas, such as corridors, lounges, kitchens, toilets and shared facilities.
• Carrying out room and flat cleans, especially for new residents moving in.
• Working respectfully and professionally in a high‑pressure environment supporting residents with complex needs.

Skills

Cleaning experience

Communication skills

Teamwork and independence

Welsh language ability

Job description

The Caretaking Services team is looking for reliable, committed individuals to join our Hostel Cleaning Service. We provide a high‑quality cleaning as service across hostels in Cardiff, supporting some of the city’s most vulnerable residents by maintaining clean, safe, and welcoming environments.

About the job

You will be responsible for delivering a high standard of cleaning within hostel environments. This includes:

• Cleaning communal areas such as corridors, lounges, kitchens, toilets, and shared facilities
• Carrying out room and flat cleans, particularly in preparation for new residents moving in
• Working respectfully and professionally within a high‑pressure environment supporting residents with complex needs

You will work as part of a wider Hostel Cleaning team and in close partnership with hostel staff, supervisors, and other council services.

What We Are Looking For From You

• A commitment to maintaining high standards of cleanliness and safety
• The ability to work independently and as part of a team
• An understanding of the need for sensitivity and professionalism when working in hostel environments
• Good communication skills and the ability to follow instructions and procedures
• Experience in cleaning (desirable, but training will be provided).
• The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.

Additional information

These posts are advertised on a full-time basis (37 hours per week); however, we welcome applications from candidates seeking part‑time arrangements and will consider these wherever operationally possible.

The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role please contact Samuel Lane ( [e-mail] ).

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Important information you need to read in order to complete your application:-

Job Category Housing

Department Housing & Communities

Working Pattern/Contract Type Full Time Permanent