Host / Reception Team Manager

Candid Hospitality; Aberdeen City; On-site; GBP 16,000 - 23,000; Full time

Job summary

Village Hotels in Aberdeen is seeking a Reception Manager to lead the front of house team, welcome guests, resolve issues and drive upselling. You’ll set the tone, manage wages and understand key commercial targets.

The role focuses on recruiting, coaching and motivating staff, maintaining smooth operations and delivering genuinely memorable guest experiences. Hours are hospitality-patterned with a base rate of £14 per hour.

Responsibilities

• Lead the front of house team to deliver exceptional guest experiences.
• Welcome guests, resolve issues, and drive upselling to meet commercial targets.

Job description

Company: Village Hotels

Role: Reception Manager

Salary: £14 - £14/hr

Location: Aberdeen

Role Overview

We’re looking for a Host / Reception Team Manager to lead our front of house team and create genuinely memorable guest experiences. You’ll set the tone, welcome guests, resolve issues, drive upselling and keep the operation running smoothly. You’ll also recruit, coach and motivate your team, manage wages and understand key commercial targets. Personality, positivity and a genuine passion for people matter most.

About Candid Hospitality

Candid is a hiring platform built for hospitality. Instead of applying with a CV and waiting to hear back, you create a profile, set what you’re looking for (role, salary, location) and get matched with jobs that actually fit. When there’s a match, you chat directly with the hiring team - no long application processes, no getting lost in a pile of CVs. It’s a simpler, more direct way to find a role that suits you.