Host / Reception Team Manager

Candid Hospitality; Aberdeen City; On-site; GBP 16,000 - 23,000; Full time

Job summary

Village Hotels is seeking a Reception Team Manager in Aberdeen to lead the front of house and deliver memorable guest experiences. You will set the tone, welcome guests, resolve issues and drive upselling while keeping operations running smoothly.

You will recruit, coach and motivate your team, manage wages and understand key commercial targets; personality, positivity and a genuine passion for people matter most.

Qualifications

• Role involves leading front of house operations and guest service.
• Experience in recruiting, coaching and motivating a hospitality team.
• Ability to manage wages and understand key commercial targets.
• Personality, positivity and passion for people are essential.

Responsibilities

• Lead the front of house team to deliver genuinely memorable guest experiences.
• Set the tone, welcome guests and resolve issues as they arise.
• Drive upselling and maintain smooth operation of the reception area.
• Recruit, coach and motivate the team and monitor wage costs.

Job description

Company: Village Hotels

Role: Reception Team Manager

Salary: £14 - £14/hr

Location: Aberdeen

Role Overview: We’re looking for a Host / Reception Team Manager to lead our front of house team and create genuinely memorable guest experiences. You’ll set the tone, welcome guests, resolve issues, drive upselling and keep the operation running smoothly. You’ll also recruit, coach and motivate your team, manage wages and understand key commercial targets. Personality, positivity and a genuine passion for people matter most.