Enable job alerts via email!

Host - Llama Inn

The Hoxton

London

On-site

GBP 40,000 - 60,000

Full time

Yesterday

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

The Hoxton in Shoreditch is hiring a Front of House Host to create memorable experiences for guests. This role involves welcoming guests, managing reservations, and ensuring exceptional service in a vibrant hotel environment. Ideal candidates have a passion for hospitality, excellent communication skills, and a friendly demeanor. Competitive pay and numerous employee perks are offered.

Benefits

28 days holidays including bank holidays

Health cash plan

Free meals during shifts

Retail & hospitality perks

Free night at The Hoxton

Qualifications

Previous experience in a busy Front of House role.
A passion for hospitality and making people feel welcome.
Ability to work as part of a team and have fun.

Responsibilities

Provide a welcoming experience for guests.
Handle reservations and payments.
Anticipate needs and proactively provide solutions.

Skills

Customer care

Communication

Teamwork

Problem-solving

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Company Description

The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn.

Llama Inn is a freewheeling, modern approach to Peruvian cooking, with an exciting menu of ceviche, small plates, sharing dishes, natural wine and standout cocktails at our rooftop Peruvian restaurant in Shoreditch.

Job Description

What you'll do...

Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests
Take reservations over the phone, handle cash and card payments and occasionally help out the team on the floor
Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded

Qualifications

What we're looking for...

Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after
Individuals. You’re looking for a place where you can be you; no clones in suits here
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
You’re not precious. We leave our egos at the door and help get shit done
You’re up for doing things differently and trying (almost) everything once
If we got stuck in a lift together we’d have a good time and share a few laughs
You want to be part of a team that works hard, supports each other and has fun along the way

Additional Information

What's in it for you...

Competitive hourly rate up to £16 per hour including TRONC
28 days holidays (inclusive of bank holidays), pension, and life insurance.
A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
Treat yourself once in a while with lots of retail & hospitality perks through our partners
Enjoy a free night at The Hoxton and a meal for two when you first start with us
Goes without saying, but we’ll feed you during your shift
Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
Lots of opportunity to progress and switch it up as part of a global family of brands
Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
Extra time off to volunteer with one of our partner charities
Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
Enhanced family leave for when you’re expanding your family
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Design, Art/Creative, and Information Technology
Industries
Hospitality

Referrals increase your chances of interviewing at The Hoxton by 2x

Get notified about new Host jobs in London, England, United Kingdom.