Host

Evans Halshaw; Wolverhampton; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established automotive retailer is seeking a Customer Host to join their dynamic team in Wolverhampton. In this part-time role, you will be the welcoming face of the dealership, engaging with customers and ensuring they receive exceptional service. Your ability to build rapport and prioritize customer needs will be key in facilitating smooth interactions with the sales team. This opportunity allows you to contribute to a company that values innovation and personal growth while making a positive impact in the customer experience. If you are passionate about providing top-notch service in a supportive environment, this role is perfect for you.

Qualifications

• Experience in customer service and administration.
• Excellent organizational skills and good telephone manner.

Responsibilities

• Handle telephone inquiries professionally and direct customers appropriately.
• Welcome customers warmly and assist them in a caring manner.
• Maintain customer-facing areas and perform general administrative tasks.

Skills

Customer Service Experience

Organizational Skills

Telephone Manner

Job description

Evans Halshaw Ford, Wolverhampton

Part Time - 20 hours per week (Monday, Tuesday, Wednesday 08:30- 1:30pm & Sunday 11am-4pm)

Join Us as a Customer Host

Are you a people person passionate about providing excellent customer service?

As a Host, you'll engage with customers, build rapport, and facilitate a smooth introduction to our sales team.

You will be genuine and attentive, prioritizing customer needs and delivering industry-leading standards of care and satisfaction.

Key Responsibilities

1. Handle telephone inquiries professionally, identify customer needs, and direct them appropriately.
2. Welcome customers warmly and assist them in a caring manner.
3. Maintain customer-facing areas, update the dealership diary, and perform general administrative tasks.

What You Need to Succeed

• Experience in customer service and administration.
• Excellent organizational skills.
• Good telephone manner.

About Lithia UK

We are one of the largest automotive retailers globally, committed to transforming transportation and delivering exceptional customer experiences. Our core values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun—drive our success.

Join us to be part of a team that values innovation, personal growth, and success. We empower you to make an impact and drive change.

Our Commitment to Diversity

We value diversity and welcome applications from all backgrounds and communities. We are an equal opportunities employer and encourage motivated, talented individuals to apply.