Event Host

Nichols College; Dudley; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an Event Host to ensure the seamless execution of weddings and private events at a beautiful vineyard. This role is crucial for maintaining high service standards and requires exceptional customer service skills, operational savvy, and the ability to think on your feet. The Event Host will be responsible for coordinating event logistics, communicating effectively with guests and vendors, and ensuring a memorable experience that reflects the vineyard's brand. If you thrive in dynamic environments and enjoy creating unforgettable moments, this is the perfect opportunity for you.

Benefits

Additional educational opportunities

Flexible working hours

Employee discounts

Team-building events

Qualifications

• Strong customer service skills with a focus on guest experience.
• Experience in event coordination and logistics management.

Responsibilities

• Coordinate event timelines and ensure smooth operations.
• Act as the main point of contact for guests and vendors.
• Oversee event setup and maintain cleanliness standards.

Skills

Customer Service

Event Coordination

Problem Solving

Communication

Leadership

Education

High School Diploma

Event Management Certification

Job description

and the job listing Expires on June 27, 2025

The Event Host at Belle Âme Vineyard plays a vital role in ensuring seamless execution of weddings and private events. Acting as the on-site venue representative, the Event Host oversees day-of operations, supports guest needs, liaises with vendors, and upholds the vineyard’s standards of service. This position requires a blend of operational savvy, exceptional customer service, and the ability to think quickly and lead confidently.

Key Responsibilities

Event Venue Coordination

• In collaboration with the Event Planner/Day-of Coordinator, execute the event timeline according to the provided event materials and client plan.
• Ensure room transitions, vendor arrivals, and special requests are handled promptly and efficiently.
• Proactively monitor event progress and resolve any unforeseen challenges in real time.

Communication

• Act as the main point of contact for guests and vendors during the event.
• Maintain ongoing communication with the internal events team to ensure alignment and task completion.
• Assist the Day-of Coordinator with guest movement and crowd direction when needed.

Logistics & Operations

• Oversee event setup and breakdown, ensuring the venue is clean, orderly, and visually consistent with Belle Âme standards.
• Verify that all materials, rentals, and venue equipment are in place and operational.
• Uphold cleanliness and operational standards by regularly emptying trash, restocking bathroom supplies, and promptly addressing spills or messes.

Safety & Compliance

• Enforce safety regulations and company policies throughout the event.
• Respond to emergencies with calm professionalism; administer first aid if certified and necessary.

Guest Services

• Welcome guests with warmth and professionalism upon arrival.
• Anticipate and respond to guest needs with thoughtful, solution-oriented service.
• Manage guest concerns diplomatically, escalating issues when appropriate.
• Foster a welcoming and memorable experience that reflects the Belle Âme brand.

Venue Standards

• Maintain high levels of cleanliness and organization in all guest-facing and back-of-house areas.
• Monitor and support bar operations, ensuring bartenders maintain cleanliness, organization, and pace of service.
• Step in or redirect staff as needed to maintain performance standards.
• Work cross-functionally with the Events, Operations, and Hospitality teams.
• Contribute positively to team dynamics and assist fellow staff during high-volume periods.

Adaptability & Innovation

• Stay current on industry best practices and trends.
• Demonstrate creative problem-solving and flexible thinking during live events.

*Additional educational opportunities available.