Host

Pasture Birmingham

Park Central

On-site

GBP 18,000 - 28,000

Full time

6 days ago
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Benefits offered by this job

Tronc share
28 days holiday
Staff discount
Growth opportunities
Long service
Volunteer day
Staff trips
Employee assistance
Maternity/Paternity pay
Wagestream
Company events

Job summary

Pasture Birmingham is seeking a confident Door Host to join our Front of House team. As the face of the restaurant, you’ll greet guests, manage bookings and walk-ins, and ensure a smooth welcome that sets the tone for an unforgettable dining experience.

With experience in restaurant reservations and a calm, guest‑first approach, you’ll use SevenRooms or similar systems to coordinate arrivals, wait times, and VIP bookings while keeping the service team in sync.

Qualifications

  • Experience in restaurant reservations or guest bookings.
  • Familiarity with SevenRooms or similar systems.
  • Strong people skills, warm and professional.

Responsibilities

  • Greeting every guest with warmth, professionalism, and attention to detail.
  • Managing walk-ins, bookings, waitlists, and table turns with confidence and clarity.
  • Using SevenRooms (or similar systems) to manage bookings, notes, and guest preferences.
  • Communicating with the floor team to maintain pacing and maximise covers.
  • Handling phone and email enquiries with a guest-first attitude.
  • Being proactive and calm in high-pressure situations.
  • Ensuring that every guest feels seen, valued, and excited to be with us.

Skills

Hospitality
Guest relations
Communication
Organization
SevenRooms

Job description

Door Host

Be the first impression. Set the tone. Make it unforgettable.

Pay: Hourly rate £12.90 + £3.80-£4 per hour in Tronc (on average).

In addition to your standard hourly wage, you'll receive a share of Tronc, of which 100% is distributed to the team.

Join the Team at Pasture Birmingham
At the heart of the city on 15 Colmore Row, Pasture Birmingham is where fire, meat, and music come together in bold celebration. It’s more than just a steakhouse - it’s a lively, open kitchen experience where craft meets community, and every service feels like a special occasion.
As the latest addition to the Pasture family, Birmingham carries forward the legacy of our Cardiff and Bristol restaurants - with in-house butchery, grass-fed beef from trusted local farms, and a deep commitment to quality, sustainability, and flavour. Our open-fire cooking and vibrant soundtrack create a dining atmosphere that’s as dynamic as it is welcoming.
We’re building a team of people who are as passionate about hospitality as they are about great food and memorable experiences. Whether you're on the floor, behind the bar, or at the pass - if you’ve got the energy, drive, and personality to match our fire, we want to hear from you.
Be part of something exceptional. Be part of Pasture Birmingham.

Be the first impression. Set the tone. Make it unforgettable.

We’re on the lookout for a confident, welcoming, and highly organised Host to join the Front of House team at Pasture, a high-energy, fire-led restaurant known for bold flavours, incredible local produce, and genuine hospitality.

As our Door Host, you’ll be the face of the restaurant, the first person guests see when they arrive, and the one who sets the tone for their entire experience. This is a vital role that combines warmth, professionalism, and razor-sharp coordination. Whether it’s greeting a couple out for a special celebration, managing a wave of walk-ins on a busy Saturday, or juggling last-minute booking changes, you’ll be calm under pressure and always one step ahead.

About the Role

We’re looking for someone who ideally has experience working in restaurant reservations, reception, or guest bookings. Familiarity with SevenRooms (or similar reservation systems) is a huge plus, and you’ll need to be comfortable using email, managing digital waitlists, and updating bookings on the fly. But more than that, we want someone with real people skills—warm, clear, confident, and genuinely good with guests.

You’ll be the go‑to person for creating a smooth flow at the front door—managing pacing, communicating wait times clearly, handling walk‑ins and VIP bookings, and keeping the service team updated in real time. It’s a role that requires both heart and hustle.

What You’ll Be Doing
  • Greeting every guest with warmth, professionalism, and attention to detail

  • Managing walk‑ins, bookings, waitlists, and table turns with confidence and clarity

  • Using SevenRooms (or similar systems) to manage bookings, notes, and guest preferences

  • Communicating constantly with the floor team to maintain smooth pacing and maximise covers

  • Handling phone and email enquiries with a helpful, guest-first attitude

  • Being proactive and calm in high-pressure situations, finding solutions and keeping things moving

  • Ensuring that every guest feels seen, valued, and excited to be with us

You

you’re confident, friendly, and always in control, even when the Bar is buzzing. You’ve got a warm and approachable style, love working with people, and naturally make others feel comfortable and looked after. Organisation is your thing, and you thrive in a role that requires sharp timing, great communication, and a problem‑solving mindset. Whether you're welcoming regulars or helping a walk‑in get seated, you bring energy, professionalism, and heart to every shift

Benefits at Pasture:
  • The hourly rate shown includes a competitive share of Tronc: 100% of Tronc is distributed to the staff.
  • 28 days holiday - including bank holidays
  • 20% off food and drink in our restaurants for up to six people
  • Opportunity for growth and progression
  • Long service benefits
  • 1 day of paid volunteering per year, with a charity of your choice
  • Regular staff trips are arranged to our farm and to our suppliers
  • Employee assistance program provided by Hospitality Action
  • Enhanced Maternity & Paternity Pay
  • Wagestream
  • Company events and parties
  • In a nutshell, Pasture is about fine dining for everyone, with slick, engaging service, top-quality food and a team whose knowledge is as strong as its passion.
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