Host

San Carlo Restaurant Group; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

San Carlo Restaurant Group is hiring a Host for their Manchester location. This entry-level position involves greeting guests, managing reservations, and ensuring a welcoming atmosphere. The role offers various benefits, including free meals and a 50% staff discount across all restaurants.

Benefits

Free Meals on Duty

50% Staff Discount

Refer a Friend Bonus

L'Accadamia Training Academy

Volunteering Days

Wagestream

Legal and Financial Advice

Colleague of the Month Recognition

San Carlo Awards

Global Opportunities

Qualifications

• Experience in a similar role.
• Excellent communication skills.
• Meticulous attention to detail.

Responsibilities

• Greeting guests as they enter the restaurant.
• Managing the restaurant's waiting list.
• Answering phone calls and managing reservations.

Skills

Communication

Organizational Skills

Attention to Detail

Job description

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Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.

• Free Meals on Duty - Delicious, Healthy meals, all free
• 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
• Refer a Friend - Bring your friends and earn up to £1,000 per person
• L'Accadamia Training Academy - Commitment to training and continuing professional development with our San Carlo training app
• Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
• Squadra App - Offering you discounts and rewards with thousands of companies worldwide.
• Wagestream - Access to earned pay at any point of the month
• Legal and Financial Advice - Free legal and financial advice for you and your family
• Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated.
• San Carlo Awards - Our annually San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues.
• Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
• Best in Class Pension - San Carlo at partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
  
  

San Carlo Manchester are hiring a Host!

Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.

Colleague Benefits

• Free Meals on Duty - Delicious, Healthy meals, all free
• 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
• Refer a Friend - Bring your friends and earn up to £1,000 per person
• L'Accadamia Training Academy - Commitment to training and continuing professional development with our San Carlo training app
• Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
• Squadra App - Offering you discounts and rewards with thousands of companies worldwide.
• Wagestream - Access to earned pay at any point of the month
• Legal and Financial Advice - Free legal and financial advice for you and your family
• Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated.
• San Carlo Awards - Our annually San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues.
• Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
• Best in Class Pension - San Carlo at partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
  
  

Key Responsibilities

• Greeting guests as they enter the restaurant and welcoming them.
• Managing the restaurant's waiting list and seating guests promptly and efficiently.
• Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms.
• Answering phone calls and managing reservations.
• Answering guest inquiries about the restaurant's menu, special promotions, or other services offered.
• Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages.
• Keeping track of table turnover and communicating table availability to servers.
• Handling any customer complaints or issues in a courteous and professional manner.
• Maintaining accurate records of guest counts and reservations.
  
  

Required Qualifications & Experience

• Experience in a similar role
• Excellent communication skills
• Meticulous attention to detail, highly organised and capable of handling multiple tasks
• A proactive self-starter who can work independently with good judgement and minimal direction

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Restaurants

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