Host

Accor Hotels; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An innovative hospitality group is launching a unique hotel concept in London, seeking a Restaurant Host to enhance guest experiences. This role emphasizes a positive attitude and a passion for hospitality, ensuring guests feel welcomed and valued. Join a dynamic team that prioritizes creativity and collaboration, offering opportunities for personal growth in a vibrant environment. If you're enthusiastic about making memorable connections and thrive in a supportive community, this could be the perfect opportunity for you.

Benefits

Opportunity for development

Creative work environment

Exciting hospitality concept

Passionate team

Innovative international group

Qualifications

• Experience in hospitality with a focus on customer satisfaction.
• Ability to manage reservations and table allocations effectively.

Responsibilities

• Greet and seat guests, ensuring a positive experience.
• Collaborate with teams to maintain guest satisfaction.
• Manage reservations and provide daily details to departments.

Skills

Customer Service

Team Management

Micros Fidelio Opera

Hospitality Passion

Job description

Company Description

We are looking for a Restaurant Host to join our TRIBE as we launch our first TRIBE Hotel into the London market in August 2022.

Conceived for a new type of traveller, it’s all about the mix. Unapologetic modern designed hotels that confidently mix n’ match mainstream style with bespoke eye catching and iconic pieces. The result is a bold and fun place for a high-end experience at a fair price. Finally, a place that gives you everything you need and nothing you don’t.

We are looking for someone who’s curious, caring and conscious attitude will play a crucial part in curating the TRIBE experience, which is defined through its authenticity and obsession in making sure everything is as seamless and functional as possible to make life that bit easier.

Job Description

What you’ll do…

• Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.
• You will be responsible for managing reservations and table allocations during the day.
• Greet guests and seating guests to allocate tables and bidding them farewell on departure all to ensure our guests receives nothing but the best experience.
• Ensure the accuracy of data in all systems and provides the necessary daily reservation details for all departments as per our standard operating procedures.
• Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum.
• Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests.

Qualifications

What we are looking for…

• It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to.
• You’re looking for a place where you can be you.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• We leave our egos at the door and help get stuff done.
• You have experience of Micros Fidelio Opera.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• You are a natural at leading and managing a team, someone who creates a tight-knit communitythanks to a hands-on management style and enthusiasm.
• You are a born optimist, who always put our guests, colleagues, and communities first.
• You are your authentic self.
• You are a courageous Entrepreneur and can turn your hands to anything and are not frightened to explore and experiment.

Additional Information

What's in it for you...

• The opportunity to head up an exciting hospitality concept that is new to the London market.
• Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences.
• Up to £15 an hour (tronc included)and plenty of opportunity for development.

We look forward to welcoming you to our TRIBE Community!