Host

BOXPARK; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join BOXPARK as a Host/Hostess and be the first point of contact for customers in an exciting environment. This role requires a friendly and approachable demeanor, with responsibilities including greeting guests and managing customer orders. BOXPARK offers competitive pay, benefits, and opportunities for career progression.

Benefits

Health cash plan

Discretionary annual bonus scheme

Cycle to Work scheme

50% off drinks

Career advancement opportunities

Qualifications

• Confident, sociable, and patient demeanor.
• Enjoys working with the public and can make guests feel special.

Responsibilities

• Greeting and seating customers.
• Communicating daily events and promotions.
• Assisting with the ordering process.

Skills

Customer Service

Multitasking

Communication

Sociability

Job description

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For 13 years, we have been offering our famous experience with unrivalled street food, bars, shops, and entertainment all under one roof. Where else could you eat Greek gyros, catch a Harry Styles party, play crazy golf, eat a Bao, and watch Stormzy perform? No where!

In 2011, we created the world’s first pop-up dining and shopping destination in Shoreditch, before opening venues in Croydon and Wembley. We are expanding rapidly with three new sites planned for Liverpool, Bristol, and London in 2024, and we are excited to grow our team. Join the thrilling ride at BOXPARK… if you’re ready for a challenge!

The Role:

Boxpark is seeking a dedicated and passionate Host/Hostess to provide friendly and memorable customer experiences. As the first point of contact, you should be confident, approachable, friendly, and enjoy working with the public. Responsibilities include greeting and seating customers, communicating daily events and promotions, and assisting with the ordering process. The role requires performing well in a fast-paced environment, multitasking, and following directions.

The ideal candidate is confident, sociable, patient, and capable of making each guest feel 'special' in all circumstances.

The Company:

For 13 years, we have been delivering our renowned experience with street food, bars, shops, and entertainment under one roof. Where else could you enjoy Greek gyros, catch a Harry Styles party, play crazy golf, eat a Bao, and watch Stormzy perform? Nowhere!

We pioneered the world’s first pop-up dining and shopping destination in Shoreditch in 2011, expanding to other iconic locations like Croydon and Wembley. We are planning three new sites in Liverpool, Bristol, and London in 2024, and we’re excited to expand our team. Join us at BOXPARK if you’re ready for a challenge!

The Role:

Boxpark is looking for a highly dedicated and passionate Host/Hostess to deliver friendly and memorable customer experiences. The Host is often the first person customers see when they enter our venues. It is therefore important to be confident, approachable, friendly, and enjoy working with the public. Duties include greeting and seating customers, communicating daily events and promotions, and assisting with the ordering process. Must perform well in a fast-paced environment, multitask, and follow instructions.

The ideal candidate is confident, sociable, patient, and able to make each guest feel 'special' at all times.

Pay and Benefits:

Our people are central to everything we do at BOXPARK. We offer competitive salaries and fantastic employee perks to support and make you feel valued throughout your journey with us.

Wellbeing:

• Health cash plan via SimplyHealth providing cashback on dental, optical, prescriptions, online GP, and 24/7 counselling.
• Wellbeing champions trained as Mental Health First Aiders across all venues, promoting mental, financial, physical, and social health initiatives throughout the year.

Financial Benefits:

• Discretionary annual bonus scheme
• Wagestream - a financial planning tool allowing access to earned wages anytime, no waiting for payday
• Access to our Cycle to Work scheme to buy a tax-free bicycle and equipment

Tips: All guest tips go directly to our teams.

• 50% off drinks

Career Progression:

• If you want to grow and advance your career, BOXPARK offers development programs from Bar Team Member to General Manager.

BOXPARK is an equal-opportunity employer committed to diversity and inclusion, and we do not discriminate based on race, religion, gender, age, sexuality, or physical ability.