Host

The Horses; Greater London; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

50% off meals

Weekly tips via digital tip jar

Benefits platform

Wellbeing support

Anniversary overnight stay

Advance earnings

Referral scheme

Staff meals

Training & progression

Job summary

The Horses in London invites a friendly Host/Hostess to join our new opening in Farringdon. You will welcome guests, assist seating, and provide excellent service in a dynamic, hospitality-driven space.

We offer strong team support, career growth, and generous benefits as part of our commitment to great guest experiences.

Qualifications

• Previous experience as a Host/Hostess in hospitality.
• Strong customer service mindset with a friendly demeanour.
• Clear communication and ability to multi-task.

Responsibilities

• Warmly welcome guests and seat them promptly.
• Provide menu information and assist with special requests.
• Maintain a positive, calm atmosphere in a fast-paced setting.
• Manage waitlists and keep guests informed of wait times.

Skills

Hospitality experience

Customer service

Communication

Teamwork

Flexibility

Job description

We are seeking a talented and passionate Host/Hostess to join our new opening, The Horses!

Opening in August 2026, The Horses will bring a fresh hospitality offering to Farringdon. Set within a building that has long been part of the local community, the venue will combine a pub atmosphere with exceptional dining, quality drinks, and attentive service across multiple floors.

We are building a team that prides itself on delivering authentic hospitality, who are collaborative and create a genuinely warm, welcoming environment for every guest. This is an opportunity to join a new opening and help shape the venue from day one, becoming part of a business that values quality, teamwork, and a shared passion for great service.

• Salary - up to £12.71 per hour + service charge ( Earn up to £17 per hour)

What's in it for you as a Host:

• 50% off food and drink in our pubs for a table of up to 4 people.
• Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
• Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Delicious staff meals on shift.
• Career progression opportunities, on going training to develop yourself personally and professionally.

What you'll be doing as a Host:

• Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
• Provide excellent customer service by addressing guest inquiries, offering menu information and assisting with special requests.
• Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment.
• Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
• Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.

About you, our new Host:

• Previous experience as a Host or similar role within hospitality.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.

Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.

At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

If you're passionate about providing excellent service and creating memorable experience for guests, we'd love to have you join the team!

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