Floor Manager

the Public House Group; Greater London; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Table discount on food and drink

Tips distributed weekly

Benefits platform with discounts

Health & wellbeing support

Anniversary overnight stay

Financial wellbeing tools

Employee referral scheme

Staff meals on shift

Career progression and training

Job summary

Public House Group in London is seeking a Floor Manager for its new opening, The Horses in Farringdon. You will lead a high-energy front-of-house team, ensuring superb service and smooth operations from day one while helping shape the guest experience in a fresh hospitality concept.

Ideal candidates bring proven leadership in hospitality, a passion for guest service, and the ability to manage schedules, budgets and promotions. Flexibility for evenings, weekends and holidays is essential.

Qualifications

• Proven experience in a leadership role in hospitality (e.g., front-of-house or venue management).
• Experience in a high-end venue or fine dining is preferred.
• Strong leadership and communication skills with a positive, collaborative approach.
• Ability to work in a fast-paced environment and make decisions under pressure.
• Flexibility to work evenings, weekends and holidays as needed.

Responsibilities

• Supervise, train, and motivate staff to deliver excellent service.
• Create and manage staff schedules to cover peak hours while controlling labour costs.
• Support General Manager and marketing to implement promotions and raise venue visibility.
• Manage budgets, monitor expenses, and implement strategies to increase revenue.
• Ensure compliance with license, policy and health & safety requirements and maintain a clean environment.
• Monitor guest satisfaction and uphold high standards during busy services.

Skills

Leadership

Staff management

Team motivation

Customer service

Job description

We are seeking a talented and passionate Floor Manager to join our new opening, The Horses!

Opening in August 2026, The Horses will bring a fresh hospitality offering to Farringdon. Set within a building that has long been part of the local community, the venue will combine a pub atmosphere with exceptional dining, quality drinks, and attentive service across multiple floors.

We are building a team that prides itself on delivering authentic hospitality, who are collaborative and create a genuinely warm, welcoming environment for every guest. This is an opportunity to join a new opening and help shape the venue from day one, becoming part of a business that values quality, teamwork, and a shared passion for great service.

If you're a natural leader with a flair for creating memorable moments and managing a high-energy venue, we'd love to hear from you!

• Salary- £32,000 - £35,000 per annum + Tips (Earn an extra £15,000 per annum )

What's in it for you as a Floor Manager:

• 50% off food and drinkin our pubs for a table of up to 4 people.
• Every penny of service charge goes to the peoplewho work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platformwith hundreds of discountson shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support,access support lines anytime for your mental, physical and financial health.
• Celebrateyour 1-year work anniversarywith an overnight stay in the Cotswolds, on us!
• Access to Stream,A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn morewith our employee referral scheme.
• Deliciousstaff meals on shift.
• Career progressionopportunities,on going training to develop yourself personally and professionally.

What you'll be doing as a Floor Manager:

• Supervise, train, and motivate staff to provide excellent service and maintain a positive and productive work environment.
• Create and manage staff schedules to ensure proper coverage during peak hours, while staying within budgeted labour costs.
• Actively support and collaborate with the General Manager and marketing team to implement promotional strategies and enhance the venue visibility in the local community.
• Manage budgets, monitor expenses, control labour costs, and implement strategies to increase revenue and profitability.
• Ensure the restaurant complies with allconditions of the license, policy and legislation, including health and safety, and maintains a clean and safe environment.
• Monitor quality, presentation, and overall guest satisfaction, working closely with the team to maintain high standards and support your team during a busy service.

About you, our new Floor Manager:

• Proven experience in a leadership role in the hospitality industry.
• Ideally have previous experience in a high end venue or fine dining.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and make decisions under pressure.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexibility to work evenings, weekends, and holidays as needed

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.

Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.

At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

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