Host

Signor Sassi; City of Westminster; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals

Staff discount 50%

Refer a friend

Training academy

Volunteering days

Squadra app

Legal advice

Colleague of the month

Company awards

Global opportunities

Pension plan

Job summary

Signor Sassi Ltd in London’s Westminster area is seeking a friendly Host to welcome guests, manage the waiting list, and keep the front of house area organized. You will coordinate with servers and kitchen staff to ensure smooth seating and service, while answering inquiries about menus and promotions.

The role requires strong communication, attention to detail, and the ability to work independently in a fast-paced restaurant environment. Training and progression opportunities are available.

Qualifications

• Experience in a similar role.
• Excellent communication skills.
• Meticulous attention to detail, highly organised and capable of handling multiple tasks.
• A proactive self-starter who can work independently with good judgement and minimal direction.

Responsibilities

• Greeting guests as they enter the restaurant and welcoming them.
• Managing the restaurant's waiting list and seating guests promptly and efficiently.
• Maintaining an organized and tidy front of house area, including the hostess stand, waiting area and restrooms.
• Answering phone calls and managing reservations.
• Answering guest inquiries about the restaurant's menu, promotions, or services offered.
• Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages.
• Keeping track of table turnover and communicating availability to servers.
• Handling customer complaints or issues in a courteous and professional manner.
• Maintaining accurate records of guest counts and reservations.

Skills

Excellent communication

Experience in similar role

Attention to detail

Independent worker

Job description

Signor Sassiare hiring a Host!

Competitive Industry pay (based on salary & Tronc)

Our story:

The Distefano family, spanning two generations, started SanCarlo over 30 years ago and seen it grow to twenty-five authentic Italianrestaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge inLondon to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester andwith a growing number overseas – Including Kuwait, Bangkok, Dubai, and Miami, with additional restaurant openings planned as San Carlo continues to expand globally.

Colleague Benefits:

• Free Meals on Duty- Delicious, healthy meals, all free
• 50% Staff Discount- For you and your friends and family, in any of our restaurants around the UK
• Refer a Friend- Bring your friends and earn up to £1,000 per person
• Elevate Training Academy- Commitment to training and continuing professional development with our San Carlo training app
• Volunteering Days- Give back with dedicated volunteering days, making a positive impact in your community
• Squadra App- Offering you discounts and rewards with thousands of companies worldwide
• Legal and Financial Advice- Free legal and financial advice for you and your family
• Colleague of the Month- Monthly recognition awards where all San Carlo colleagues are celebrated
• San Carlo Awards- Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
• Global Opportunities- The chance to work at one of our many international restaurants, from Dubai to Miami
• Best in Class Pension- San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow

KeyResponsibilities:

• Greeting guests as they enter the restaurant andwelcoming them.
• Managing the restaurant's waiting list and seatingguests promptly and efficiently.
• Maintaining an organized and tidy front of housearea, including the hostess stand, waiting area, and restrooms.
• Answering phone calls and managing reservations.
• Answering guest inquiries about the restaurant'smenu, special promotions, or other services offered.
• Collaborating with servers and kitchen staff toensure timely and accurate delivery of food and beverages.
• Keeping track of table turnover and communicatingtable availability to servers.
• Handling any customer complaints or issues in acourteous and professional manner.
• Maintaining accurate records of guest counts andreservations.

Required Qualifications & Experience:

• Experience in a similar role
• Excellent communication skills
• Meticulous attention to detail, highly organisedand capable of handling multiple tasks
• A proactive self-starter who can work independentlywith good judgement and minimal direction

Compensation: Competitive salary