Host

Axiom Hospitality; Bath; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Worldwide employee discount

Hotel discounts across hotels

28 days holiday including bank hols

Discounts through benefits portal

Employee Assistance Line

Wagestream access

Annual stayover after 1 year

Training and progression opportunities

Referral bonus

Free meals on shift

Length of service awards

Job summary

Axiom Hospitality in Bath is seeking a welcoming F&B Host/Hostess to represent the Gordon Ramsay restaurant brand. You will greet guests, manage seating, and assist the F&B team to create memorable experiences. This flexible, zero-hour role suits someone with enthusiasm for hospitality and strong communication skills.

Benefits include staff discounts, meals on shift, and opportunities for training and progression. Right to work in the UK is required to be eligible for employment.

Qualifications

• Truly passionate about the Hospitality Industry.
• Excellent personal presentation and grooming.
• Strong verbal and written communication abilities.
• Able to work independently with minimal supervision.
• Team-oriented with a flexible approach.

Responsibilities

• Welcome guests to the restaurant and manage seating expectations.
• Provide accurate wait times and monitor waiting lists.
• Coordinate with the team on reservations and seating options.
• Escort guests to dining or bar areas and bid guests farewell.
• Answer incoming calls and address customer queries as needed.
• Support the F&B team to ensure smooth guest experiences.

Skills

Hospitality passion

Excellent presentation

Communication skills

Team player

Flexible

Restaurant/Bar experience

Job description

Salary: £12.71 per hour

Job Type: Flexible

Hours: Flexible

Town: Bath

Set on the banks of the River Avon in the beautiful Roman city of Bath this is an amazing opportunity to represent the global Gordon Ramsay restaurant brand.

What We Offer

• £12.71 per hour
• Various flexible hours available (Zero Hour Contract)

Benefits

• Worldwide employee discount at Hilton Hotels through Go Hilton program
• Hotel discounts across all Axiom Hospitality hotels- colleague rates and up to 50% discount on F&B
• 28 days holiday, including bank holidays, increasing yearly to 33 days
• Discounts across retail, restaurants, events and more through our benefits & rewards portal
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay
• Yearly complimentary Axiom Xcape stayover after one year of service
• A growing team with great training, progression and promotion opportunities
• Rewards for referring a friend: referral bonus for recommending a new team member (not for a department you manage)
• Free meals while on shift
• Length of service awards, ranging from 1 year to 3, 5 10 and 20-year rewards and more!

Your role

As an F&B Host/ Hostess, you will be the face of our business, greeting and welcoming our guests. Your passion for people will be applied to the role to create a memorable experience. You will be a host in the true sense of the word, working hard to create an engaging atmosphere exceeding our guests’ expectations.

Responsibilities of Food & Beverage Host/ Hostess will include but are not limited to:

• Welcome guests to the restaurant;
• Provide accurate wait times and monitor waiting lists;
• Manage reservations;
• Escort customers to assigned dining or bar areas;
• Greet customers upon their departure;
• Coordinate with F&B team about available seating options;
• Maintain a clean reception area;
• Cater to guests who require extra attention (e.g., children, elderly);
• Answer incoming calls and address customers’ queries;
• Assist F&B team as needed.

The ideal person for this role will be enthusiastic about change, focused on details and trusting.

The Core Skills And Experience Required To Succeed

• Truly passionate about the Hospitality Industry;
• Previous restaurant or bar experience in a busy environment is preferred but not essential;
• Excellent personal presentation;
• Ability to function independently with a minimum of supervision;
• Excellent communication skills, the ability to communicate verbally and in writing ;
• To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.