Hospitality Training Lead — Flexible Hours

Elite Hotels (Rotherwick) Ltd.; Hook; On-site; GBP 20,000 - 28,000; Full time

Job summary

Elite Hotels (Rotherwick) Ltd. is seeking a hands-on training position to embed our culture, service standards and behaviour across the property.

Through on-the-job, online and classroom training, you will work with the Human Resources manager and heads of department to translate learning programmes into consistent on-the-floor performance. The role suits someone with training and coaching experience in hospitality, excellent verbal and written communication, customer-focused and self-motivated.

Qualifications

• Experience in training and coaching in a hospitality environment.
• Excellent verbal and written communication skills, passionate and self-motivated.
• Enthusiastic, customer-focused, and able to work within deadlines.
• Flexible hours to suit operational learning needs.

Responsibilities

• Deliver on-the-job, online and classroom training across hotel operations.
• Support managers to build capability, accountability and engagement.
• Translate learning programmes into consistent on-the-floor performance.
• Coordinate with HR manager and dept heads on training needs.

Skills

Training

Coaching

Communication

Hospitality

Customer focus

Self-motivated

Job description

Elite Hotels (Rotherwick) Ltd. is seeking a hands-on training position to embed our culture, service standards and behaviour across the property.

Through on-the-job, online and classroom training, you will work with the Human Resources manager and heads of department to translate learning programmes into consistent on-the-floor performance. The role suits someone with training and coaching experience in hospitality, excellent verbal and written communication, customer-focused and self-motivated.