Hospitality Tech Programme Lead — PMS & POS Migration

Thornton Gregory; England; Híbrido; GBP 70.000 - 100.000; Jornada completa

Descripción de la vacante

Thornton Gregory is seeking an experienced Technology Project Manager to lead a major hospitality systems migration in Surrey. The role covers end-to-end delivery across PMS, POS, CRS, and related platforms, while preserving day-to-day operations and guest experience.

You will own the programme plan, coordinate multiple workstreams and vendors, manage risks, and report progress to senior leadership throughout the 9-month fixed-term contract. Hybrid onsite arrangement applies.

Formación

• Hospitality technology experience is key for this appointment.
• You will ideally have previously delivered a significant technology implementation or systems migration within a hotel, resort, golf, leisure or spa environment.

Responsabilidades

• Owning and maintaining the master programme plan across multiple hospitality technology workstreams.
• Managing multiple third-party technology vendors and holding suppliers accountable for delivery and milestones
• Coordinating system integrations and interface testing
• Overseeing complex legacy data migration, cleansing and validation
• Managing risks, issues, dependencies and programme governance
• Working closely with operational stakeholders across Hotel, Golf, Spa, Leisure, Membership, Finance, F&B, Marketing and Events
• Coordinating UAT, training and business readiness
• Leading cutover and go-live planning to minimise operational disruption
• Managing the post-launch hypercare and stabilisation period
• Providing clear programme reporting to senior leadership

Conocimientos

Vendor management

Data migration

Systems integration

Stakeholder management

Governance

Herramientas

Agilysys Versa

Shiji Daylight

Opera Cloud

Mews

Descripción del empleo

Thornton Gregory is seeking an experienced Technology Project Manager to lead a major hospitality systems migration in Surrey. The role covers end-to-end delivery across PMS, POS, CRS, and related platforms, while preserving day-to-day operations and guest experience.

You will own the programme plan, coordinate multiple workstreams and vendors, manage risks, and report progress to senior leadership throughout the 9-month fixed-term contract. Hybrid onsite arrangement applies.