Hospitality Team Member - Weekend Shifts

Youth Hostels Association (England & Wales); Beddingham; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

10 nights free hostel stays per year

Staff discount and cash back portal

Free YHA Membership each year

Employee Assistance Program

Job summary

YHA South Downs at Itford Farm, Beddingham, Lewes, East Sussex, BN8 6JS, seeks a Hospitality Team Member for a fixed-term contract from September 2026 to April 2027. The role covers reception, cafe service, kitchen support, and potential housekeeping. Weekend work is expected. 68-bed hostel with a focus on welcoming walkers, families and groups.

You will join a friendly team, receive training, and contribute to memorable guest experiences while upholding YHA values and service standards.

Qualifications

• Experience delivering great customer service in hosting/hospitality
• Experience working front of house and in a team environment
• Able to work weekends and flexible shifts
• Good timekeeping and ability to manage busy periods
• Knowledge of YHA values and heritage (HEART) is desirable

Responsibilities

• Provide friendly customer service at reception and cafe
• Assist in check-ins/check-outs and guest inquiries
• Assist in food preparation and service in the hostel cafe
• Carry out housekeeping duties to keep areas clean and welcoming
• Support in delivering a memorable guest experience

Skills

Customer service

Reception duties

Team player

Time management

Hospitality knowledge

Tools

Cash handling

Food hygiene

Job description

YHA South Downs at Itford Farm, Beddingham, Lewes, East Sussex, BN8 6JS, seeks a Hospitality Team Member for a fixed-term contract from September 2026 to April 2027. The role covers reception, cafe service, kitchen support, and potential housekeeping. Weekend work is expected. 68-bed hostel with a focus on welcoming walkers, families and groups.

You will join a friendly team, receive training, and contribute to memorable guest experiences while upholding YHA values and service standards.