Hospitality Team Member: Craft Beers & Outstanding Service

J.W. Lees & Co.; Alderley Edge; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Annual profit share

Food & drink discount

Wellbeing support

Career development

Job summary

J.W. Lees & Co. is seeking a Restaurant and Bar Team Member for our Alderley Edge Hotel to deliver exceptional customer service and help drive guest satisfaction.

You will join a close-knit team, learn our beer range, and actively promote our food and beverage offerings while supporting colleagues across departments. This is a hands-on role in a vibrant hospitality setting with opportunities for career progression.

Qualifications

• Customer-focused hospitality experience preferred.
• Capable of working well in a team.
• Knowledge of beers and brewery is a plus.
• Willingness to learn and engage customers.

Responsibilities

• Provide best-in-class customer service and tailor service to the customer.
• Support teammates and contribute to a family environment.
• Know everything about our beers and brewery.
• Confidently recommend food and drinks to customers.
• Be proactive, supportive and passionate about hospitality.

Skills

Customer service

Teamwork

Beer knowledge

Brand ambassador

Job description

J.W. Lees & Co. is seeking a Restaurant and Bar Team Member for our Alderley Edge Hotel to deliver exceptional customer service and help drive guest satisfaction.

You will join a close-knit team, learn our beer range, and actively promote our food and beverage offerings while supporting colleagues across departments. This is a hands-on role in a vibrant hospitality setting with opportunities for career progression.