Hospitality Team Leader: Deliver Joy on Busy Shifts

greene king; Chester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known pub franchise in Chester is seeking a Team Leader to guide the team in delivering exceptional service. This role involves ensuring high standards for customer experiences and managing the shift efficiently. Ideal candidates will exhibit leadership skills, attention to detail, and adaptability in fast-paced environments. Employee perks include competitive salary, training opportunities, and substantial discounts on food and drink.

Benefits

Competitive salary

Pension contribution

Career training and development

33% discount for employees

50% discount at Greene King Inns

Employee assistance program

Refer a friend bonus

Wagestream access

Retail discounts

Qualifications

• Proven ability to lead a team and ensure high customer satisfaction.
• Experience in a fast-paced environment required.
• Strong communication and interpersonal skills.

Responsibilities

• Lead the team to maintain high service standards.
• Deputise for management and resolve issues in their absence.
• Coordinate the team during busy shifts.

Skills

Attention to detail

Team leadership

Customer service

Problem-solving

Positive attitude

Job description

A well-known pub franchise in Chester is seeking a Team Leader to guide the team in delivering exceptional service. This role involves ensuring high standards for customer experiences and managing the shift efficiently. Ideal candidates will exhibit leadership skills, attention to detail, and adaptability in fast-paced environments. Employee perks include competitive salary, training opportunities, and substantial discounts on food and drink.