Hospitality Team Leader - 40 hours per week

TN United Kingdom; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Hospitality Team Leader for their Birmingham location. This role involves motivating staff, ensuring excellent service, and working flexible shifts. The company offers various benefits and a vibrant working environment, making it an exciting opportunity for enthusiastic individuals.

Benefits

Flexible benefits

Life Cover

Discounted gym membership

Employee Assistance Programme

Free on-site parking

Qualifications

• Candidates must be fully flexible to work a variety of shifts including weekends, nights, and bank holidays.
• An effective team player who contributes to continuous business improvement.
• Demonstrating the ability to motivate, develop, and deploy staff.

Responsibilities

• Delivery of excellence in signature service.
• Ensuring that a comprehensive, guest-focused service is provided.
• Assisting with the training of new team members.

Skills

Motivation

Team Building

Guest Focused Service

Enthusiasm

Job description

Social network you want to login/join with:

Hospitality Team Leader - 40 hours per week, Birmingham

col-narrow-left

Client:

Resorts World Birmingham

Location:

Birmingham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

043951f75b54

Job Views:

3

Posted:

19.05.2025

Expiry Date:

03.07.2025

col-wide

Job Description:

We are currently recruiting for a hard working and enthusiastic Hospitality Team Leader to join our vibrant team, working 40 hours per week. Candidates must be fully flexible to work a variety of shifts including weekends, nights and bank holidays.

Key competencies and duties include:

• Demonstrating the ability to motivate, develop and deploy staff within the Bar & Restaurant
• Delivery of excellence in signature service and strong team building skills
• An effective team player who contributes to continuous business improvement
• Ensuring that a comprehensive, guest focused service is provided within the Hospitality areas
• Helping to build, train and develop an effective team through encouraging involvement, feedback and using the strengths of the team
• Assisting with the training of new team members
• An outgoing and enthusiastic personality

What we can offer:

• A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• Discounted on-site gym membership
• Discounted bus and rail passes with National Express
• Pension
• Uniform provided
• Employee Assistance Programme
• Free on-site parking
• Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.

*subject to eligibility

Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.