Hospitality Shift Leader: Guest Experience & Training

Cuckfield Parish Council; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Flexible shifts

Staff discounts across brands

Wagestream access

Job summary

Castle Pubs in London is seeking a Shift Supervisor who will welcome guests, lead a team and help with training while maintaining high standards of cleanliness and safety.

You will be part of the day-to-day running of the site, act as a shift leader, and motivate your team to deliver exceptional service. Expect flexible shifts and opportunities for growth within a lively, supportive environment.

Qualifications

• Experience in hospitality or customer-facing roles preferred.
• Ability to lead and motivate a team, with a focus on training and development.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Training

Job description

Castle Pubs in London is seeking a Shift Supervisor who will welcome guests, lead a team and help with training while maintaining high standards of cleanliness and safety.

You will be part of the day-to-day running of the site, act as a shift leader, and motivate your team to deliver exceptional service. Expect flexible shifts and opportunities for growth within a lively, supportive environment.