Hospitality Shift Lead — Guest Welcome & Team Training

MITCHELLS & BUTLERS PLC; Ponteland; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream

Free shares

Pension

28 days paid holiday

High-street shopping discounts

Free employee helpline

Job summary

Mitchells & Butlers PLC is hiring for a Shift Supervisor at the Badger, part of Vintage Inns. You will welcome guests warmly, lead a team, host and serve, and role-model great service. You’ll train staff and uphold cleanliness and safety standards across the site.

The role focuses on day-to-day operations, team leadership, and delivering welcoming experiences in a cosy rural pub setting with fires and traditional food.

Qualifications

• Be part of the day-to-day running of the site: hosting, serving guests and confidently lead your team
• Be a shift leader
• Train and develop team members to deliver great service
• Maintain high standards of cleanliness and safety

Responsibilities

• Host guests and lead the team during shifts
• Serve guests and supervise service quality
• Act as a role model for training and staff development
• Ensure cleanliness and safety standards are maintained

Job description

Mitchells & Butlers PLC is hiring for a Shift Supervisor at the Badger, part of Vintage Inns. You will welcome guests warmly, lead a team, host and serve, and role-model great service. You’ll train staff and uphold cleanliness and safety standards across the site.

The role focuses on day-to-day operations, team leadership, and delivering welcoming experiences in a cosy rural pub setting with fires and traditional food.