Hospitality Shift Lead — Guest Experience Champion

Old Bulls Head; Loughborough; Sur place; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Flexible shifts

33% staff discount

20% discount for friends and family

Wagestream access

Team socials

Pension

28 days holiday

Free shares

Employee helpline

Résumé du poste

Mitchells & Butlers is seeking a Shift Supervisor for the Old Bulls Head to deliver warm hospitality and lead a dedicated team. You’ll host guests, serve with confidence, and model training to your staff, ensuring memorable visits.

Join Premium Country Pubs and enjoy flexible shifts, generous staff discounts across brands, Wagestream access, and a supportive team culture with pension, holidays, and shares. Competitive compensation and career growth await.

Qualifications

• Experience leading hospitality teams and ensuring guest satisfaction.
• Ability to train and mentor team members to maintain service standards.
• Strong focus on cleanliness, safety and guest experience.

Responsabilités

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Connaissances

Team leadership

Training

Customer service

Description du poste

Mitchells & Butlers is seeking a Shift Supervisor for the Old Bulls Head to deliver warm hospitality and lead a dedicated team. You’ll host guests, serve with confidence, and model training to your staff, ensuring memorable visits.

Join Premium Country Pubs and enjoy flexible shifts, generous staff discounts across brands, Wagestream access, and a supportive team culture with pension, holidays, and shares. Competitive compensation and career growth await.