Hospitality Service Supervisor – Housekeeping

LGH Hotels Management Ltd; Kingston upon Hull; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a forward-thinking hotel management company as a Hospitality Service Supervisor in a vibrant hotel environment. This part-time role is perfect for those who thrive in a dynamic setting, where your passion for cleanliness and exceptional service will shine. You'll be pivotal in creating memorable experiences for guests, ensuring that every corner of the hotel reflects the highest standards. With a commitment to employee wellbeing and development, this position offers a chance to grow within a respected brand known for its hospitality excellence. If you're motivated and ready to make a difference, this is the opportunity for you!

Benefits

Employee discounts on bedroom rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Passionate about cleanliness and delivering exceptional service.
• Experience in hotel housekeeping preferred but not mandatory.

Responsibilities

• Maintain cleanliness in guest rooms and public areas.
• Replenish guest supplies and report damages promptly.

Skills

Attention to detail

Hospitality professionalism

Proactivity

Customer service

Teamwork

Education

Experience in hotel housekeeping

Job description

Hospitality Service Supervisor – Housekeeping

Company: Hull Humber View Hotel, Signature Collection By Best Western

Location: Hull, HU14

Country: United Kingdom

Job Type: Part-time

Salary: £11.75-£12.00

Job Description

Our Hospitality Service Supervisors are the rock stars of our hotel operation and play a pivotal part in the housekeeping department of the hotel. YOU, as one of our supervisors, will be responsible for cleaning and maintaining areas within the hotel, including guest rooms, guest corridors, linen rooms, and cupboards; replenishing guest supplies, and always maintaining exceptional levels of service.

YOU, as one of our housekeepers, will service hotel bedrooms and public areas to company standard and within the allocated time frame. Be familiar with the agreed cleaning standards and presentation of all categories of rooms within the hotel, and report breakages or damages immediately to ensure that repairs are carried out.

The hard work that YOU put into creating an excellent guest experience across the bedrooms provides a huge impact on our guests.

Benefits

• Employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and TV
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• You will be a hospitality professional passionate about cleanliness and delivering exceptional levels of service.
• Exceptional attention to detail
• Highly motivated and proactive; acting with professionalism and positivity in all interactions.
• Passionate about the hospitality industry
• Experience within a hotel housekeeping department (Preferred)
• A desire to learn and grow within the role.
• Authentic energy and a genuine passion for making guests smile.

Hotel

With dramatic views over the Humber estuary and iconic bridge, and just a short 10-minute drive from Hull city centre, you’ll find the award-winning Hull Humber View Hotel, part of the Signature Collection By Best Western.

Set within 17 acres of beautiful grounds, the hotel offers 95 bedrooms, including family suites. It serves as a stunning wedding venue for up to 400 guests and features five meeting rooms with a capacity for up to 400 delegates, along with a fully equipped fitness suite.

For a truly grand entrance, the hotel even has its own helipad for helicopter access.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.