Hospitality Retail & Bar Operations Manager

Sun, Inc.; Cracoe; Sur place; GBP 33 000 - 35 000; Plein temps

Avantages offerts par ce poste

Holiday discounts on holidays

Restaurant discounts

Life Insurance

Free eye test voucher

Employee Assistance Programme

Gym discounts

Pension scheme

Résumé du poste

Park Holidays UK is recruiting a Retail Manager to lead our retail outlets, including bar and food services, at our holiday parks. You will manage a team, handle stock, and drive sales while upholding health and safety standards.

The role demands strong leadership, budgeting, and customer-service focus, with weekend and peak-period flexibility. DBS check required, and a competitive benefits package is offered.

Qualifications

• Proven experience in a retail management or hospitality role, preferably within the leisure or holiday park industry.

Responsabilités

• Develop and implement an effective business plan to maximise bar and food sales opportunities, driving revenue through strategic marketing and product displays.
• Recruit, train, and manage the performance of the retail team, ensuring high standards of customer service, cleanliness, and professionalism.
• Oversee the control and rotation of stock from approved suppliers, ensuring optimal stock levels, quality, and minimising wastage.
• Prepare, plan, and manage the retail budget, monitoring financial performance and achieving KPIs related to sales, profitability, and cost control.
• Ensure all legal and company standards are met, particularly in areas related to the sale of alcohol, food preparation and service, gambling, and bingo.
• Ensure the safety and cleanliness of all retail areas, including the cellar, maintaining high-quality products and compliance with health and safety legislation.
• Set high standards of service throughout the business, ensuring that guests receive a memorable and enjoyable experience.
• Provide comprehensive product knowledge and ensure that all team members are trained and qualified to meet the company’s standards.

Connaissances

Leadership

Staff management

Budgeting

Stock control

Food & beverage operations

Health & safety

Customer service

Description du poste

Park Holidays UK is recruiting a Retail Manager to lead our retail outlets, including bar and food services, at our holiday parks. You will manage a team, handle stock, and drive sales while upholding health and safety standards.

The role demands strong leadership, budgeting, and customer-service focus, with weekend and peak-period flexibility. DBS check required, and a competitive benefits package is offered.