Hospitality Pro — Growth, Perks & Flexible Hours

Heartwood Collection; Lichfield; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Referral bonus up to £1,500

50% off dining

20% discount for family and friends

Birthday gift

Long service recognition

Cycle to Work

EarlyPay

Employee Assistance Program

Maternity & Paternity leave

Job summary

Heartwood Collection is expanding its hospitality team as part of a group known for award-winning pubs and brasseries. The hourly rate includes the National Living Wage and TRONC, with a plan to grow to 60+ locations by 2027 and more than 500 bedrooms across the estate.

We offer bespoke training, early pay access, generous referral bonuses, and substantial staff discounts. You’ll join a warm, genuine community with strong progression opportunities and a focus on guest delight.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.

Responsibilities

• Deliver excellent service to guests and ensure they feel valued.
• Contribute to a warm, welcoming atmosphere across Heartwood Collection venues.

Job description

Heartwood Collection is expanding its hospitality team as part of a group known for award-winning pubs and brasseries. The hourly rate includes the National Living Wage and TRONC, with a plan to grow to 60+ locations by 2027 and more than 500 bedrooms across the estate.

We offer bespoke training, early pay access, generous referral bonuses, and substantial staff discounts. You’ll join a warm, genuine community with strong progression opportunities and a focus on guest delight.