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Heartwood Collection; Lichfield; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Referral bonus up to £1,500

50% off dining

20% discount for family and friends

Birthday gift

Long service recognition

Cycle to Work

EarlyPay

Employee Assistance Program

Maternity & Paternity leave

Job summary

Heartwood Collection is expanding its hospitality team as part of a group known for award-winning pubs and brasseries. The hourly rate includes the National Living Wage and TRONC, with a plan to grow to 60+ locations by 2027 and more than 500 bedrooms across the estate.

We offer bespoke training, early pay access, generous referral bonuses, and substantial staff discounts. You’ll join a warm, genuine community with strong progression opportunities and a focus on guest delight.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.

Responsibilities

• Deliver excellent service to guests and ensure they feel valued.
• Contribute to a warm, welcoming atmosphere across Heartwood Collection venues.

Job description

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

Pay is based on National Living Wage + TRONC*

Bespoke training and development through our

programme

Access to the

Employee Assistance Program

with Hospitality Action

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Up to £1,500 Referral Bonus

50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends

A birthday gift and Long Service Recognition

Discounts on hundreds of retailers and experiences via

Reward Gateway

Cycle to Work Scheme

About You:

You’re a people person with great interpersonal skills and love making guests feel special

You’re flexible, reliable, and passionate about delivering excellent service

You must be over the age of 18 to serve alcohol and have a flair for drinks

Heartwood Collection is a multi-award-winning hospitality group:

Sunday Times Best Places to Work winner 2024

Double winner at the Publican Awards 2024

Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship