Hospitality People & Operations Coordinator

Fulham Shore LTD; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Pension

Cycle to Work

EV car scheme

Medicash health plan

GP access & wellbeing support

Staff discount

Discounts & perks

Annual social events

Employee referral scheme

Development opportunities

Job summary

Franco Manca is hiring a People & Operations Co-ordinator in London (Soho). You will support day-to-day admin and coordination for People and Operations teams, working across Head Office, Operations and restaurants to keep processes moving.

We value highly organised, proactive individuals who communicate well, manage multiple tasks, and enjoy a fast-paced hospitality environment. The role is in-office with regular restaurant visits and opportunities to contribute to projects supporting our

Qualifications

• Highly organised with great attention to detail and the ability to manage multiple priorities.
• Confident communicator who enjoys working with people at all levels.
• Hands-on, proactive approach and ability to follow tasks through.
• Good working knowledge of Microsoft Office, Excel and comfortable using AI tools, systems and trackers.
• Positive, team-focused attitude with a practical problem-solving mindset.
• Passion for hospitality, restaurants, and supporting teams in a fast-paced environment.

Responsibilities

• Support People and Operations teams with administration, coordination, and day-to-day follow up.
• Keep people-related records, processes, and documents accurate and up to date.
• Coordinate communication between Head Office, Operations, and our restaurants.
• Support new starter onboarding activity where needed.
• Assist with meetings, notes, trackers, action points, and follow-up tasks.
• Help managers and teams with practical support, guidance, and information.
• Work with departments to ensure tasks are completed on time and to a high standard.
• Get involved in projects that improve how we support our people and restaurants.

Skills

Organised

Attention to detail

Communication

Multi-tasking

Microsoft Office

Excel

AI tools

Team player

Hospitality

Problem solving

Tools

Microsoft Office

Excel

AI tools

Job description

Franco Manca is hiring a People & Operations Co-ordinator in London (Soho). You will support day-to-day admin and coordination for People and Operations teams, working across Head Office, Operations and restaurants to keep processes moving.

We value highly organised, proactive individuals who communicate well, manage multiple tasks, and enjoy a fast-paced hospitality environment. The role is in-office with regular restaurant visits and opportunities to contribute to projects supporting our