People Coordinator

Fulham Shore LTD; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Pension

Cycle to Work

EV car scheme

Medicash health plan

GP access & wellbeing support

Staff discount

Discounts & perks

Annual social events

Employee referral scheme

Development opportunities

Job summary

Franco Manca is hiring a People & Operations Co-ordinator in London (Soho). You will support day-to-day admin and coordination for People and Operations teams, working across Head Office, Operations and restaurants to keep processes moving.

We value highly organised, proactive individuals who communicate well, manage multiple tasks, and enjoy a fast-paced hospitality environment. The role is in-office with regular restaurant visits and opportunities to contribute to projects supporting our

Qualifications

• Highly organised with great attention to detail and the ability to manage multiple priorities.
• Confident communicator who enjoys working with people at all levels.
• Hands-on, proactive approach and ability to follow tasks through.
• Good working knowledge of Microsoft Office, Excel and comfortable using AI tools, systems and trackers.
• Positive, team-focused attitude with a practical problem-solving mindset.
• Passion for hospitality, restaurants, and supporting teams in a fast-paced environment.

Responsibilities

• Support People and Operations teams with administration, coordination, and day-to-day follow up.
• Keep people-related records, processes, and documents accurate and up to date.
• Coordinate communication between Head Office, Operations, and our restaurants.
• Support new starter onboarding activity where needed.
• Assist with meetings, notes, trackers, action points, and follow-up tasks.
• Help managers and teams with practical support, guidance, and information.
• Work with departments to ensure tasks are completed on time and to a high standard.
• Get involved in projects that improve how we support our people and restaurants.

Skills

Organised

Attention to detail

Communication

Multi-tasking

Microsoft Office

Excel

AI tools

Team player

Hospitality

Problem solving

Tools

Microsoft Office

Excel

AI tools

Job description

London (Soho) | Full Time | Minimum 4 days a week in the office, with regular restaurant visits

Reports to: People and Operations Manager

As our People & Operations Co-ordinator, you will support the People and Operations teams with the day-to-day administration, communication, and coordination that keeps our restaurants and support teams moving. This is a varied role where no two days are the same, so we are looking for someone organised, positive, and confident working with different people across the business.

What you'll be doing

• Supporting the People and Operations teams with administration, coordination, and day-to-day follow up.
• Helping to keep people-related records, processes, and documents accurate and up to date.
• Co-ordinating communication between Head Office, Operations, and our restaurants.
• Supporting new starter onboarding activity where needed.
• Assisting with meetings, notes, trackers, action points, and follow-up tasks.
• Helping managers and teams with practical support, guidance, and information.
• Working closely with different departments to make sure things are completed on time and to a high standard.
• Getting involved in projects that improve the way we support our people and restaurants.

What we’re looking for

• Someone highly organised, with great attention to detail and the ability to manage multiple priorities.
• A confident communicator who enjoys working with people at all levels.
• A hands-on, proactive approach and the confidence to follow things through.
• Good working knowledge of Microsoft Office, Excel and comfortable using AI tools, systems and trackers.
• A positive, team-focused attitude with a practical problem-solving mindset.
• A passion for hospitality, restaurants, and supporting teams in a fast-paced environment.

Why Franco Manca?

We are a business built on good food, good people, and doing things properly. You will be joining a friendly and supportive team where you can learn, grow, and make a real impact on the way we support our restaurants and our people.

What you'll get

• Salary between £30-35,000/year depending on experience
• 25 days holiday plus bank holidays
• Salary sacrifice schemes, including pension, Cycle to Work and EV car scheme
• Medicash health cash plan, including dental, glasses, physiotherapy and more
• 24/7 virtual GP access, confidential counselling and advice on wellbeing, money, legal and personal matters
• Free pizzas and soft drinks on every shift, plus free sourdough bread to cook at home
• 50% staff discount when dining in any Franco Manca restaurant
• Cashback, online discounts, discounted shopping vouchers, gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks
• Annual social events, incentives and competitions
• Up to £500 employee referral scheme, subject to terms and conditions
• Development opportunities to support your growth and progression

If this sounds like the kind of role where you could do your best work, we'd love to hear from you.

Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.