Hospitality People Operations Associate

CRG London Limited; City of Westminster; Presencial; GBP 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Referral scheme with £300 bonus

Complimentary breakfast and late lunch

Generous staff discount at all Group餐厅

20 days of holiday + 8 bank holidays

Employee Assistance Programme (EAP)

Pension scheme with 3% employer?

Stream app access for earned wages

Descripción de la vacante

Pachamama Group is seeking an organised HR Administrator to join our People Team and support HR operations across our London restaurants. This role is ideal for someone who enjoys a fast-paced hospitality environment and is keen to develop a career in HR.

You will handle recruitment, onboarding, documentation, employee records, and HR queries while maintaining compliance and contributing to employee engagement and communications across the group.

Formación

• Previous HR administration or relevant administrative experience, ideally within hospitality.
• Excellent organisational skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to handle confidential information professionally.
• Proactive, positive and solution-oriented attitude.
• Good IT skills and willingness to learn new HR systems.
• Ability to multitask and prioritise in a fast-paced environment.

Responsabilidades

• Support recruitment, onboarding and induction processes, including Right to Work checks and employment documentation.
• Maintain accurate employee records and HR systems (Harri EMS, Mapal-One).
• Monitor HR compliance, mandatory training and probation reviews.
• Act as a first point of contact for employee and manager HR queries.
• Prepare and process employment documentation, contractual changes and HR records.
• Provide administrative support for employee relations processes.
• Coordinate internal communications, employee engagement initiatives and recognition activities.
• Support the People Team with day-to-day HR administration across all restaurants.

Descripción del empleo

Pachamama Group is seeking an organised HR Administrator to join our People Team and support HR operations across our London restaurants. This role is ideal for someone who enjoys a fast-paced hospitality environment and is keen to develop a career in HR.

You will handle recruitment, onboarding, documentation, employee records, and HR queries while maintaining compliance and contributing to employee engagement and communications across the group.