Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Bournemouth; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a forward-thinking company as an Assistant General Manager in Bournemouth, where you'll lead a dynamic team in delivering exceptional dining experiences. This role offers a chance to inspire and motivate your team while managing restaurant operations and driving performance. With a strong emphasis on personal growth and community impact, you'll be part of a culture that values individuality and fosters positive change. Enjoy competitive pay, bonuses, and a range of benefits that support your well-being and career progression. If you're passionate about hospitality and ready to make a difference, this opportunity is for you.

Benefits

Free Wagamama food allowance

50% discount at Wagamama

30% off other TRG brands

Dedicated training program

Wellness programs

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager with a passion for food and people.
• Ability to lead a team and drive performance in a fast-paced environment.

Responsibilities

• Support the General Manager in leading the restaurant team.
• Inspire and motivate team members to provide exceptional service.

Skills

Hospitality Management

Communication Skills

Budget Management

Team Leadership

Problem Solving

Job description

Social network you want to login/join with:

Hospitality Operations Manager (Hiring Immediately), Bournemouth

Client:

wagamama

Location:

Bournemouth, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors. You'll inspire and motivate your team to provide exceptional service and exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, £3000 bonus opportunity per year, an average of £140 tips per week*, access to Wagestream to access up to 30% of your earnings before payday, a dedicated 6-week training program, free Wagamama food allowance (£14-£25) on every shift, 50% discount at Wagamama, 30% off other TRG brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.

What we look for:

• An experienced hospitality manager capable of leading a restaurant team with positive behavior and driving performance in a fast-paced environment.
• Strong communication skills with genuine conversations that ensure your team feels supported.
• Experience in understanding restaurant financial performance and identifying opportunities.
• Ability to manage budgets and labor costs.
• A passionate leader with experience in team performance and development.
• An inspiring individual who engages their team and fosters growth.
• A forward-thinking problem solver who can make quick decisions.

The Wagamama way:

Kaizen, meaning ‘good change’, is our core philosophy. It influences everything we do—from our food to how we think and work. We are committed to championing change in our communities and caring for the planet.

We celebrate differences, value personality over perfection, and welcome everyone and their unique stories. We promise to support you and build trust and support within our team. We create safe spaces for real conversations with open hearts and minds.

All we ask is for you to bring your unique self to the table.

Be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our team members. The average tips are based on front-of-house management positions across all UK restaurants between 29/05/23 and 02/07/23. Tips vary by restaurant and are at guests' discretion. Tips are not considered wages and are not guaranteed.