Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Exeter; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant General Manager to join their vibrant team in Exeter. This role offers the opportunity to lead a passionate group dedicated to delivering exceptional dining experiences. With a commitment to continuous improvement and a supportive work environment, you will play a key role in fostering team development and ensuring financial performance. Enjoy a competitive salary, generous bonuses, and a range of benefits including a food allowance and wellness programs. If you are a proactive leader who thrives in a fast-paced setting, this is the perfect opportunity for you.

Benefits

£3000 bonus opportunity

Free Wagamama food allowance on shifts

Discounts at Wagamama and other brands

Wellness programs

Family-friendly policies

Financial wellbeing support

Internal progression opportunities

Dedicated 6-week training program

Qualifications

• Experienced hospitality manager with a passion for food and service.
• Strong communicator and proactive problem solver in a fast-paced environment.

Responsibilities

• Support the General Manager in leading the restaurant team.
• Inspire and motivate team members to deliver exceptional service.

Skills

Hospitality Management

Team Leadership

Budget Management

Communication Skills

Problem Solving

Job description

Social network you want to login/join with:

Hospitality Operations Manager (Hiring Immediately), Exeter

Client: Wagamama

Location: Exeter, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values, inspire and motivate your team to deliver exceptional service, and strive to exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream for up to 30% of your earnings before payday, a dedicated 6-week training program, free Wagamama food allowance on shifts, discounts at Wagamama and other brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.

What We Look For:

• An experienced hospitality manager capable of leading a restaurant team positively and effectively in a fast-paced environment.
• A strong communicator who engages in meaningful conversations with team members.
• Experience in understanding and improving restaurant financial performance.
• Ability to manage budgets and labor costs.
• A passionate leader who fosters team development and performance.
• An inspiring individual who motivates their team to thrive.
• A proactive problem solver with quick decision-making skills.

The Wagamama Way:

Our philosophy, Kaizen, meaning 'good change', guides us to continuously improve in all aspects—from our food to our work environment. We are committed to championing change in our communities and caring for the planet. We celebrate diversity, personality, and individuality, creating safe spaces for open and honest conversations. We ask you to bring your authentic self to Wagamama. We are proudly part of Disability Confident.

*Tips are 100% for our teams. The average tips are based on management positions across UK restaurants (29/05/23 - 02/07/23). Tips vary by restaurant and are at guests' discretion, not guaranteed or considered wages.