Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Bolton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager to join their vibrant team in Bolton. This exciting role involves leading a passionate restaurant team, ensuring exceptional service, and driving performance in a fast-paced environment. With a strong emphasis on positive change and community engagement, the company offers numerous benefits, including a competitive salary, bonus opportunities, and a supportive training program. If you have a passion for hospitality and a desire to make a difference, this is the perfect opportunity for you.

Benefits

£3000 bonus opportunity

Average of £140 tips per week

Access to earnings before payday

Free food allowance on shifts

50% discount at Wagamama

30% off other TRG brands

Internal progression opportunities

Wellness programs

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager capable of leading a restaurant team.
• Strong communicator who engages in genuine conversations.

Responsibilities

• Support the General Manager in leading the restaurant.
• Inspire and motivate your team to provide exceptional service.

Skills

Hospitality Management

Team Leadership

Communication Skills

Financial Performance Analysis

Problem Solving

Job description

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Hospitality Operations Manager (Hiring Immediately), Bolton, Greater Manchester

Client: Wagamama

Location: Bolton, Greater Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll live and breathe our people promise, values, and embody core leadership behaviors. You'll inspire and motivate your team to provide exceptional service to our guests while striving to exceed expectations. A passion for people, food, and hospitality, coupled with a drive to make positive change, is essential.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to up to 30% of your earnings before payday with Wagestream, a dedicated 6-week training program, free Wagamama food allowance of £14-£25 on every shift, 50% discount at Wagamama, 30% off other TRG brands with family and friends, internal progression opportunities towards becoming a general manager, wellness programs, family-friendly policies, and financial wellbeing support.

What we look for:

• An experienced hospitality manager capable of leading a restaurant team with positive behavior and actions, driving performance in a fast-paced environment.
• A strong communicator who engages in genuine conversations, ensuring your team feels heard and supported.
• Experience in understanding restaurant financial performance and identifying opportunities.
• Ability to manage restaurant and labor budgets.
• A passionate leader experienced in team performance and development.
• An inspiring individual who motivates their team to nourish and flourish.
• A forward-thinking problem solver who can think on their feet and make quick decisions.

The Wagamama way:

Kaizen, meaning ‘good change,’ is our core philosophy. It influences our food, thinking, and working methods, emphasizing freshness and commitment to positive change in our communities and the planet. We celebrate differences, personality over perfection, and welcome everyone’s unique stories. We promise to support each other, build trust, and create safe spaces for honest conversations. Be yourself, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams, based on management positions across UK restaurants, and vary by location. Tips are discretionary and not considered wages or guaranteed.